Accounting Support Specialist

Who We Are:Great Northern Equipment Distributing Inc. manufactures and distributes top-quality equipment that you can trust and count on at an exceptional value. We provide quality products and trusted brands to the hardwarelawn & garden rental agriculture and power equipment industries. We continue to strategically partner ourselves with quality products and incorporate smart business solutions that we can utilize across our business to provide our customers exceptional we started in 1983 our goal has always been to understand our customers business and develop a complete product and support solution that delivers exactly what you need.

Why Choose GNE

We provide an industry leading benefits package to cover healthcare retirement and wellness programs to help you be your best self financially and physically. On top of that we have:

• Competitive Pay: $23-25 per hourwith your exact compensation personalized based on your skills experience and location. We believe in rewarding top talent with pay that reflects your value.
• Paid time off
• Parental leave
• Holiday pay
• Referral bonus
• Employee Assistance Program
• 401K with employer match
• Excellent work/lifebalance
• Employee Discount & Free Rental Equipment Program
• Opportunityfor internal growth and employee advancement

Basic Function: The Accounting Support Specialist will provide key support to the finance and accounting team by managing customer-facing communications processing invoicing through various portals assisting with accounts receivable and accounts payable functions and maintaining accurate records across platforms. This role will help ensure timely and compliant financial transactions while improving overall department efficiency.

Essential Functions:

• Serves as the lead for managing the accounting email inbox providing accurate responses resolving discrepancies and routing inquiries appropriately.
• Handles customer support calls related to billing payments and account inquiries.
• Processes customer credit memos through SPS Commerce.
• Manages invoice and account data entry across various customer portals ensuring timely submissions accuracy and ongoing maintenance of portal requirements.
• Manages national account portals ensuring compliance with specific submission requirements and deadlines.
• Reconciles and enters PayPal eBay and other e-commerce payments into accounting system.
• Assists with accounts receivable aging cleanup to maintain accurate account balances and improve cash flow.
• Provides support for collections processes as needed.
• Acts as secondary support for accounts payable tasks.
• Keeps supervisor informed of important developments potential problems and related information necessary for effective management. Coordinates and communicates activities with others where appropriate to ensure a coordinated work effort and team approach.
• Performs related work as apparent or assigned.
• Attends training as directed by GNE.

Qualifications and Skills

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

• High school diploma or general education degree (GED).
• Proven organizational skills and the ability to maintain precise records
• Ability to calculate figures and amounts such as discounts interest commissions proportions percentages.
• Ability to effectively present information in one-on-one and small group situations to customers clients and other employees of the organization.
• Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to communicate effectively both orally and in writing with a wide variety of Company personnel and others.
• Intermediate knowledge and skills in Microsoft Office products including Excel PowerPoint and Word.

Preferred

• BS or BA degree in Accounting Finance or Business-related field.
• One to three years of accounting finance or business-related experience.
• One to three years of Customer Service related experience.
• Knowledge of and experience with ERP software preferably Microsoft Business Central