Enablement Manager
Enablement Manager
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$ 90000 - 100000
1 Vacancy
Job Description
At Morgan & Morgan the work we do matters. For millions of Americans were their last line of defense against insurance companies large corporations or defective goods. From attorneys in all 50 states to client support staff creative marketing to operations teams every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6000 employees are all united by one mission: For the People.
Summary
Our Operations Team is growing! Were looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training management and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.
Responsibilities
Oversee and develop litigation staff across various markets focusing on driving their performance in alignment with team objectives and overarching business goals
Monitor and enforce compliance of case staff while promoting a positive work environment
Enforce operational goals for case staff and monitor performance in real-time through KPIs and dashboards
Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development I.T. H.R. etc.)
Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
Establish enable and execute additional processes for auditing performance
Review metrics to proactively identify areas of improvement for case staff
Facilitate case staff training with internal Learning and Development Team
Guide case staff to negotiate claims proactively and aggressively to settlement
Contribute to team strategic initiatives and help build shared standards and processes
Communicate firm goals and vision to staff
Onboard new hires and facilitate shadowing with other litigation staff members
Build relationships with case staff and attorneys in each region
Qualifications
Bachelors degree in business administration or related field or equivalent work experience
2 years of paralegal or litigation experience in the personal injury industry
Exceptional leadership time management facilitation and organizational skills
Working knowledge of change management principles and performance evaluation processes
Ability to work both independently and in a group setting
Be adaptable curious and creatively solve problems in an evolving space capable of managing complexity while maintaining a sense of balance
#LI-AP1
Salary Range
$90000 - $100000 USD
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people not the powerful. This success starts with our staff. For full-time employees we offer an excellent benefits package including medical and dental insurance 401(k) plan paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgans privacy policy.
Required Experience:
Manager
Employment Type
Full Time
