eCommerce Product Assistant

The eCommerce Total Platform team is on the lookout for an eCommerce Product Assistant to join and be at the forefront of our partner brands growth. Based at Head Office in Leicestershire offering a competitive salary alongside great benefits!

At NEXT not only are we one of the UKs largest fashion retailers but were also one of the largest listed companies full-stop. Selling our products and thousands of world-famous brands both in-store and online UK and Internationally. Whats more were growing. Fast. And its the kind of growth and investment that is exciting for everyone in our business.

Total Platform at NEXT is an exciting new business-to-business online service that offers brands a full solution for eCommerce including website warehousing logistics customer care marketing and customer data management. We let brands focus on their product and creative and we drive their new online business forward including innovations sales operations and technology developments.

The role

As an eCommerce Product Assistant you will be the product expert driving the success for your Total Platform partner leading the charge to create standout product pages that captivate customers and boost trade performance! Owning every element of PDP - from compelling titles and imagery to smart recommendations and upselling youll innovate constantly to elevate traffic and conversion rates. Using sharp data insights and customer behaviour analysis youll spot game-changing opportunities lead bold tests and shape a seamless inspiring customer journey. Always one step ahead youll monitor competitors champion fresh ideas and spearhead initiatives from PDP to checkout powering continuous growth and breakthrough results!

What else is involved

• Own the funnel from PDP onwards regularly monitoring KPIs like conversion ATB rate returns traffic and sales. Deliver weekly trading updates to stakeholders highlighting key insights and issues.
• Analyse PDP data to identify trends user behaviors and improvement areas. Use insights to optimise conversion and reduce returns sharing best practices with the team.
• Serve as the product expert for your Total Platform partner. Understand trends optimise product presentation on-site lead product meetings and present eCommerce updates to senior management.
• Utilise RIO reports to maximise product findability and conversion. Collaborate with data and marketing teams to optimise imagery item titles colour names groupings descriptions PDP banners intel recs & overall PDP UX.
• Own the end-to-end item data flow from TP partner setup to live launch. Work with production to ensure timely optimised listings whilst diagnosing any issues and training internal stakeholders on best practices.
• Assist business owners in drafting requirements and driving projects across PDP favourites shopping bag registration and checkout.
• Provide weekly trade reports and proactively identify in-week opportunities to meet customer needs. Share successes and key learnings.
• Lead test-and-learn initiatives to enhance the customer journey post-PDP focusing on ATB conversion traffic and profitable sales growth.
• Drive ideation and developments to improve product sales and performance for your TP partner and translate ideas into actionable improvements.
• Monitor competitor activity and conduct UX research recommend and test new features to keep the site competitive reporting results to senior stakeholders.
• Collaborate to raise and promptly resolve product-related issues and remove conversion blockers.
• Stay updated on eCommerce trends and challenges - embrace change with a positive attitude constantly seeking ways to improve processes and team effectiveness.

So if youve got experience working within an eCommerce environment are analytical and comfortable with large volumes of data have strong communication skills with a driven & forward thinking attitude and ready to challenge the status-quo - this is the role for you!

Youll be doing all this from our Leicestershire Head Office. Our offices are inspiring yes. But we understand that life happens. So were big on making sure your work works for you which is why we offer flexible working - 3 days in the office per week and 2 from home.

Bring your energy. Play to your strengths. Make things bigger and better than before. Lets Take It On.

Benefits

• Competitive salary range of 30000 - 36000
• Flexible working options
• Annual company performance based bonus
• Sharesave scheme which allows you to invest in NEXT and claim your share of our success
• Annual Pay Reward
• Pension 3% Employer/ 5% Employee
• 25 days holiday plus bank holidays (can also buy/sell up to 3 days)
• 25% staff discount and free next day delivery to desk for online purchases
• A newly refurbished subsidised restaurant and bar
• Staff shops in Yorkshire and Leicestershire
• Juice bar and coffee shop
• Gympass - discounted gym membership
• Free company bus service to and from Leicester city centre and other areas
• Onsite nursery (salary sacrifice scheme) in Leicester
• A digital GP healthcare service
• & loads more!