Patient Services Coordinator
Patient Services Coordinator
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Job Description
Location:
Worker Type:
RegularWork Shift:
Day Shift (United States of America)Pay Range:
The pay range for this position is listed below. Actual pay rate dependent upon experience.
$19.25 - $25.00Position Highlights
Clinic Hours - Monday - Friday 8:00 AM - 5:00 PM
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
Leads work in a fast paced environment with the ability to prioritize tasks provide guidance and follow-up as needed. Assists manager with hiring orientation and coaching process. Responsible for scheduling maintaining and disseminating an accurate staff schedule including acquisition retention and organization of documentation and will provide clerical services for the clinic as indicated. Performs reception duties for all medical personnel and visitors as needed including computer entry phone answering patient staff and physician communication.
What you will do
- Acts as a liaison and assistant to Clinic Manager to monitor work of staff.
- Is responsible for maintaining appropriate staffing levels to maximize efficiency.
- Responsible for maintaining work flow and smooth patient process through waiting area.
- Main resource for training new support staff ongoing coaching and monitoring staff duties and performance.
- Addresses daily work issues by addressing complaints and resolving problems.
- Reviews and orders supplies for the clinic.
- Acts as a liaison with hospital patient access revenue cycle or other clinics or hospital departments.
- Tracks daily totals payments at time of service runs registration related reports and ensures registration accuracy or error resolution including monitoring of registration denials.
- Provides information to employees/visitors within scope of knowledge or refers to appropriate individuals.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others hear understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge skills and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions as long as the accommodations do not cause undue hardship to the employer.
Required Education License/Certification or Work Experience:
- Associates or equivalent of experience and education combined.
- High School or GED Equivalent
- Less than 1 year Related experience and/or training or equivalent combination of education and experience
Expectations and Standards
- Commitment to the daily application of Averas mission vision core values and social principles to serve patients their families and our community.
- Promote Averas values of compassion hospitality and stewardship.
- Uphold Averas standards of Communication Attitude Responsiveness and Engagement (CARE) with enthusiasm and sincerity.
- Maintain confidentiality.
- Work effectively in a team environment coordinating work flow with other team members and ensuring a productive and efficient environment.
- Comply with safety principles laws regulations and standards associated with but not limited to CMS The Joint Commission DHHS and OSHA if applicable.
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced healthy lives. Benefits are designed to meet needs of today and into the future.
PTO available day 1 for eligible hires.
Free health insurance options for full-time single coverage on Avera High Deductible Health Plan
Up to 5% employer matching contribution for retirement
Career development guided by hands-on training and mentorship
Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability Veteran Status or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to .
Required Experience:
IC
Employment Type
Full-Time
