Guest Arrival Ambassador (Busch Gardens Williamsburg)
Guest Arrival Ambassador (Busch Gardens Williamsburg)
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Salary Not Disclosed
1 Vacancy
Job Description
Busch Gardens is a place of thrills fun and positive lasting memories. And thats just what its like to work here! As a key member of our team youll play a major role in bringing happiness and excitement to people from around the world. If youre dedicated dependable and driven to deliver exceptional guest service this is a place for you!
What you get to do:
As a Guest Arrival Ambassador youll keep our park running smoothly while delivering great guest service with a positive enthusiastic spirit. And youll do this in a lot of different ways including processing group reservations ensuring quick queues handling lost ticket issues providing guest education handling global reservations and working the parking lot. You will:
- Greet and interact with guests
- Answer questions and resolve guest issues
- Advise guests on show times and attraction information
- Facilitate an organized guest traffic flow
- Perform crowd control in order to open and close location efficiently
- Accurately process monetary transactions
- Handle will call and interaction program requests
- Adhere to all cash handling policies and procedures
- Work as part of a team to increase productivity while providing excellent guest service
- Practice safe work habits including the use of personal protective equipment
What it takes to succeed:
- At least 16 years old
- Excellent communication and problem-solving skills
- Ability to push pull and lift a minimum of 50 lbs.
- Basic computer skills with Windows/Office
- Flexibility in working varied shifts
- Ability to process monetary transactions and accurately use a register
- Cash handling experience a plus
- Comfortable handling large amounts of cash
- Ability to walk and stand extensively
- Ability to work well as part of a team
- Ability to multitask while maintaining a positive attitude and delivering excellent guest service
- Ability to complete all legal company and department training requirements
- Ability to work indoors and outdoors in a variety of weather conditions
Compensation: $12.41 per hour
The perks of the position: Ambassadors will enjoy a fun fast-paced environment and great teammates as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food merchandise etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Employment Type
Part-Time
