Manager, Workers’ Compensation Claims – Float Team (California Licensed)

AmTrust Financial Services a fast-growing commercial insurance company is seeking aWorkers Compensation Claims Managerto lead and oversee ourFloat Team. This team provides interim claims handling support across various regions and departments. The Manager will ensure that float adjusters are aligned with AmTrusts Best Practices deliver high-quality claims service and maintain strong customer and broker relationships. This role requires a leader with deep experience in workers compensation and avalid California Adjuster License.

The salary range for this role is $100000 - 121000 annually. This range is only applicable for jobs to be performed in California. Base pay offered may vary depending on but not limited to education experience skills geographic location travel requirements sales or revenue-based metrics. This range may be modified in the future.

This position is hybrid with Mondays and Fridays worked remote and Tuesday/Wednesday/Thursday worked in our Irvine CA office.

Key Responsibilities:

• Lead and manage theWorkers Compensation Float Team ensuring effective interim claims handling across multiple teams and jurisdictions within California.
• Collaborate with Claims Supervisors and leadership to develop short-range plans and budgets aligned with company goals.
• Recruit evaluate and develop float team staff fostering a collaborative and high-performing environment.
• Monitor claim activities and ensure compliance with AmTrust policies procedures and quality standards.
• Oversee vendor usage including attorney panels and ensure cost-effective claims resolution strategies.
• Support Supervisors in monitoring and negotiating claims settlements and participate in hearings trials and depositions as needed.
• Conduct regular audits and performance evaluations to ensure consistent implementation of company standards.
• Maintain up-to-date knowledge of California workers compensation laws and regulations and communicate changes to staff.
• Collaborate with underwriting and sales teams to support business development initiatives.
• Perform other projects and duties as assigned.

Float Team Oversight Responsibilities:

• Ensure float adjusters are deployed effectively to meet interim coverage needs across the organization.
• Provide guidance and support to float adjusters as they transition between assignments.
• Monitor float team performance and ensure consistent claims handling quality regardless of assignment duration.
• Serve as the primary point of contact for float team operations and resource planning.

Qualifications:

• Bachelors degree or equivalent experience.
• Five or more years of progressive management experience in Workers Compensation claims.
• Valid California Adjuster License required.
• SIP certificate where applicable.
• Strong knowledge of California workers compensation laws and regulations.
• Experience with budgeting P&L management and computerized claims systems.
• Proven leadership communication and team development skills.

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans Life Insurance including eligible spouses & children Health Care Flexible Spending Dependent Care 401k Savings Plans Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race ethnicity gender sexual orientation culture religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds skills and perspectives of its workforce it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative enabling us to attract retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company how we operate and how we see our future.