Principal Regional Field Educator, Capital Region
Principal Regional Field Educator, Capital Region
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Job Description
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
In this role you will implement and execute the strategy and implementation plan for educational programs for new and tenured sales representatives and clinical specialists to drive electrophysiology (EP) product procedure across the CAS portfolio of cardiac ablation products. You will play an integral role in executing the training and education strategy for the US sales team as our business enters multiple new market segments and expands the cardiac ablation portfolio with advanced technologies. You will serve as the lead for regional customer and employee education and training activities in support of CAS procedure and product launches. Partnering with key leadership sales field and cross functional personnel to identify opportunities for and barriers to improving regional performance.
You will serve as the customer and field technical resource in CAS. Providing expertise and leadership in the areas of Physician and Field education AHP education clinical evidence interpretation and Medtronic employee education. You will provide feedback to product development internal training and education on content development and the marketing team to improve future offerings.
We are seeking a committed professional to join our team required to reside within the territory and drive to multiple accounts throughout the region. A valid drivers license is essential for this role which also involves 50-75% amount of travel outside the territory presenting opportunities for broader engagement.
This position posting is location flexible and can be based in any of the following locations (PA VA DC)
To find all CAS Mapping roles available please use #casmap in the key word search at Medtronic Careers
Various levels available based on qualifications and experience
Responsibilities may include the following and other duties may be assigned.
Education and Training
Drives regional education and training activities
Train and educate internal teams and external customers on CAS procedures therapies/products processes and solutions
Continued education and assessment of tenured field team
Leads coordination of new-hire training with accountability to hiring manager (CSM or RM)
Responsible for new hire sign-off
Delivers new product and procedural field training and ensures that all required technical and clinical evidence for our products is delivered in a manner that our field teams can articulate to customers.
Execute engaging field sales and clinical specialist field education programs that are targeted purposeful and support electrophysiology knowledge and skills in procedures and cardiac ablation therapies based on needs of the US Sales organization objectives
Understands competitive technology and therapies and can craft a message as to why Medtronic therapies provide a competitive advantage.
Disseminate competitive information to regional teams
Delivers competitive technical and clinical training to sales teams in collaboration with sales leaders/marketing
Enhances relationships with current and future stakeholders by delivering strategic and innovative education to promote Medtronic products and therapies while focusing on clinical value
Collaborates to roll out new product training initiatives; new products indications troubleshooting/tips and tricks safety updates - Train the Trainer
Technical and Clinical Expert
Translates complex technical messaging dispels competitive claims resolves complex technical issues and maintains customer relationships through technical expertise
Understands interprets and participates in communication of product and procedure updates and field corrective actions pertinent to Medtronic products and therapies
Collaborates with clinical research organization relative to clinical studies and physician research
Commitment to personal continued development in electrophysiology field and adult learning modalities
Strategic Partner
Partners with sales leadership intentionally and effectively to develop and execute strategic technical and clinical training that meet business goals
Leverages personal region wide relationships and experience to anticipate changes in business conditions
Responds to urgent or rapidly changing business needs and partners with sales teams to implement strategic solutions
Builds and strengthens relationships across Medtronic to support collaborative solutions that leverage our unique sales and clinical teams
Builds Alliances
Builds and maintains high trust relationships based on technical expertise and clinical evidence with key customers across the region
Provides expert service at key accounts to establish and reinforce the value of Medtronic technical competency
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights tocontinue to be an innovative industry leaderthats why we make it a point to seek out attract and developemployees who are patient-centric passionate and who represent the same wide variety of life experiences asour patients.
To learn more about Inclusion & Diversity at MedtronicClick Here
Must have minimum requirements
Bachelors degree PLUS a minimum of 7 years of experience in electrophysiology or sales/service/engineering in the Cardiac Ablation Cardiac Rhythm or Implantable Medical Device Industry
OR
Advanced Degree in Engineering or Nursing with 5 years of experience in electrophysiology or sales/service/engineering in the Cardiac Ablation Cardiac Rhythm or Implantable Medical Device Industry
Desired/Preferred qualifications:
IBHRE/RCES certification
The successful candidate will preferably have experience in marketing new technologies and therapies; preferably mapping and navigation cardiac ablation experience
Degree in biomedical engineering or nursing
Cath Lab EP Lab hospital/clinic or cardiology experience
Experience teaching and educating medical personnel peers and technical support personnel
Thorough working knowledge of cardiac medical terminology and the medical device industry
Excellent customer service skills
Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
Excellent interpersonal written/verbal communication skills
Ability to coordinate/participate in numerous tasks/projects in a fast paced environment in an organized manner while meeting deadlines
Strong work ethic in accomplishing objectives of the position
Expertise with Microsoft tools and other business applications (i.e SalesForce)
Ability to meet vendor credentialing requirements
Practical and demonstrated knowledge of project/program management practices desired for Senior and Principal Levels with the ability to complete work group objectives with little guidance
Additional Job Requirements
Frequent required travel to customer sites hospitals and offsite meetings. While performing the duties of this job the employee regularly required to be independently mobile
Ability to travel with overnight stay up to 50- 75% of the time (geography variability)
Ability to conduct company business outside of the typical Monday through Friday 8:00am to 5:00pm work-schedule
Must have a valid drivers license and active vehicle insurance policy. In addition your driving record will be reviewed and will be considered as part of your application
Continues verbal and written or printed communications
Frequent handling of equipment and supplies weighing up to 40 pounds and moving items from one surface to another at approximately the same level and from ground level to table height
Sitting standing and/or walking for up to eight hours per day
Environmental exposures include infectious disease radiation MRI and blood and bodily fluids
Ability to wear 5-7 lbs lead apron for extended periods of time
Frequently required to manipulate objects tools and controls
Frequent bending or stooping or balancing to maintain cables and or manage inventory
Specific vision abilities required by this job include close vision distance vision depth perception and ability to adjust focus
Must have a valid drivers license and active vehicle insurance policy. In addition your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
#LI-MDT
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
Staff IC
Employment Type
Full-Time
