Procurement Services Representative II

Job Title

Position Overview

The role of the Procurement Services Representative II is critical to executing Shaws Strategic Procurement Model. This position supports the needs of Procurement Operations leadership and Sourcing Category Managers driving complex procurement transactions resolving escalated issues analyzing purchasing data and supporting process improvement. This role is ideal for professionals with procurement knowledge seeking a role with broader responsibility and influence across the organization.

Key Responsibilities:

• Transactional Procurement Execution Execute and manage complex and high-volume P2P (procure-to-pay) activities. Support sourcing efforts high-value PO changes and proactive match exception resolution.

• Compliance Support Assist in the design and execute processes to ensure transactional alignment with sourcing strategies supplier utilization policies and internal approval workflows.

• Data Analysis & Insights Conduct spend analysis identify purchasing trends and prepare reports to support decision-making by category managers and leadership. Collect analyze and interpret complex data to optimize procurement processes by identifying cost-saving opportunities improving supplier performance and enhancing operational efficiency through data-driven insights.

• Relationship Management Develop and maintain strong trusting relationships with internal business partners and suppliers across all levels of the organization to enable seamless procurement execution and strategic alignment.

• Effective Communication Communicate effectively with all levels of leadership ensuring key stakeholders are kept informed and engaged. Use strong verbal and written communication skills to convey complex procurement concepts recommendations and data insights clearly and concisely.

• Process Improvement & System Support Identify process inefficiencies and contribute to continuous improvement initiatives including automation and digital tool adoption.

• Mentoring & Knowledge Sharing Provide informal coaching to Representative I peers and assist with onboarding of new team members.

• Sourcing Events Partner with business partners and global sourcing leadership to support sourcing events (e.g. RFPs contract transitions) and procurement project management.

• Process Integrity Verify the integrity of the procurement processes creating and updating documentation as processes evolve.

Required Qualifications:

• Bachelors degree in supply chain management business administration or related field and 2-4 years of procurement or supply chain operations experience strongly preferred. HS Diploma and 5-7 years of procurement supply chain or customer service experience can be considered.

• Proven ability to manage processes independently.

• Demonstrated proficiency in Microsoft Office (Excel Outlook Word PowerPoint etc)

Preferred Qualifications

• Experience working in an ERP System (Oracle SAP etc)

• Proficiency with AI or digital productivity tools preferred (Microsoft Copilot Shaw GPT Chat GPT Grok etc)

Key Skills:

• Interpersonal Skills: Exceptional interpersonal skills with the ability to build relationships at all organizational levels.

• Communication Skills: Excellent oral and written communication skills with the ability to present information effectively to diverse audiences.

• Ability to Work Independently: Capable of working independently efficiently managing tasks while adhering to established processes and procedures for guidance.

• Collaborative: Team player committed to supporting the GS Pro Ops team and all stakeholders by supporting strategic sourcing supply chain objectives.

• Growth Mindset: A growth and learning mindset with a passion for continuous improvement and professional development.

• Attention to Detail: Thoroughness in accomplishing a task with concern for all areas involved.

• Ability to Prioritize: Evaluates needs and obtains the resources necessary to complete tasks.

• Good Organizational Skills: Resourcefulness and ability to handle a multitude of tasks simultaneously.

• Analysis/Problem Assessment/Judgment: Uses experience and knowledge to identify issues which hinder the achievement of the procurement process and implement solutions as needed.

Competencies:

• Communicate Effectively

• Solve Problems

• Adapt & Change

• Learn & Apply

• Collaborate

Work Shift