L2 Field Engineer BUL
L2 Field Engineer BUL
Posted on :
12-06-2025
Employer Active
1 Vacancy
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Job Description
Technical Support Engineer - L2
Schedule: On-site Mon-Fri (8:00-17:00)
About the Role:
Provide L2 technical support for corporate IT infrastructure including end-user devices data center equipment and SLA-driven ticket resolution.
Key Responsibilities:
Troubleshoot Windows/Mac hardware/software issues
Support mobile devices (iOS/Android)
Perform basic data center operations (rack/stack/cabling)
Manage backup tape rotation and archiving
Maintain 90% SLA compliance for tickets
Requirements
Requirements:
2 years corporate IT support experience
Proficiency in Windows OS/Active Directory
CompTIA A or equivalent certification
Business-level English
Preferred:
Microsoft 365 certification
Basic networking knowledge
ITIL awareness
Employment Type
Full Time
Key Skills
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