Software Project Management Manager Veterinary SaaS (Hybrid Portland, ME)
Software Project Management Manager Veterinary SaaS (Hybrid Portland, ME)
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Job Description
A leading veterinary software provider is hiring a Project Management Manager to oversee the day-to-day operations of its customer-facing software delivery team. This is a people leadership role managing a high-volume PMO responsible for onboarding veterinary hospitals across a broad SaaS product suite.
This position is hybrid only and requires regular in-office work in Portland ME. Remote applicants will not be considered.
Role Overview:
Lead a team of 10 15 Project Managers and Supervisors responsible for over 1500 annual software implementation projects across 22 SaaS products.
Ensure projects are delivered on time within scope and on budget for both corporate-owned and independently owned veterinary practices.
Provide coaching performance management and professional development guidance to your team.
Drive continuous improvement in onboarding processes and customer experience.
Collaborate with Sales Product Training and other teams to optimize project outcomes and alignment with business goals.
Own key performance indicators and contribute to the development and execution of shared OKRs.
Provide executive-level customer communication and issue resolution support as needed.
Monitor team metrics produce reports and communicate progress and issues to leadership.
This is a strong fit for a people leader who thrives in dynamic SaaS environments and wants to make a measurable impact on customer success and software delivery operations.
Let me know if you d like versions for LinkedIn email outreach or to post on job boards.
Requirements
Requirements:
3 years of experience in Project Management (SaaS software implementation or healthcare preferred)
3 years of people management experience with demonstrated team leadership and performance oversight
Strong organizational skills and ability to manage competing priorities in a high-volume environment
Excellent communication and stakeholder management skills including experience interacting with executive-level clients
Proven success in driving change management process improvement and strategic alignment
Working knowledge of Microsoft Office and cloud-based project management tools
Familiarity with veterinary practice workflows or healthcare onboarding is a plus
Benefits
Compensation & Benefits:
Base Salary: $90000 $110000
Bonus: Annual cash bonus eligibility
Benefits: Medical Dental Vision (start Day 1) 5% 401(k) match Pet Insurance Mental Health Resources Volunteer PTO Employee Stock Program and more
Job Requirements: Candidates with 1-3 years of experience levels. Junior to seasoned professionals Bachelor s or Master s degree in Cybersecurity, Computer Science, Information Security, or equivalent experience. Strong understanding of network security, encryption, authentication, and access control. Familiarity with cybersecurity tools such as SIEM, IDS/IPS, endpoint protection, and vulnerability scanners. Hands-on experience with incident response, risk assessment, and forensic analysis is a plus. Good knowledge of security frameworks (NIST, ISO 27001, CIS Controls, etc.). Excellent spoken and written English communication skills, a must! Nice to have: Industry certifications such as CompTIA Security+, CISSP, CEH, or OSCP.
Education
Bachelors / Masters is preferred or the equivalent experience.
Employment Type
Full Time
