Were seeking a Project Manager to work on-site at our clients location specifically focusing on the implementation of a CCaaS (Contact Center as a Service) solution.
Our client is a major enterprise in the automotive travel and financial services sectors serving a vast member base across the US.
Responsibilities:
- Coordinate project management activities resources budget control equipment and information.
- Develop and maintain project documentation invoices plans and reports.
- Maintain project plans including schedule project timeline and team plans.
- Identify and manage risks to ensure on-time delivery.
- Lead and motivate the project team coordinating their efforts to keep them on track for deliverables.
- Develop and maintain strong business relationships.
- Act as the point of contact and communicate project status to all participants; plan meetings and take minutes.
- Cooperate and coordinate with other departments and third-party subcontractors meeting the needs of different stakeholders throughout the project lifecycle.
Qualifications :
- 2 years of experience in project management.
- Experience in managing projects with vendors.
- Experience with contact center solutions is preferred.
- Business analytics skills.
- In-depth experience with identifying and understanding user and business needs.
- Masters or Bachelors degree preferably in a technical field
- Strong knowledge of Microsoft Office Excel (pivot tables data analysis) PowerPoint and Visio.
- Excellent self-management planning organizational presentation and analytical skills.
- Attention to detail.
- Excellent communication and interpersonal skills.
- Upper-Intermediate or higher English.
- Ability to work in a multicultural team.
We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package including health insurance language courses and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality.
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under applicable law.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract