Lead Agent/Agent - Air Gateway
Lead Agent/Agent - Air Gateway
Posted on :
12-06-2025
Employer Active
1 Vacancy
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Job Description
- To conduct daily consolidation planning and booking with carriers
- Ensure smooth and timely freight process flow
- Receive and update shipment status in a timely manner
- Ensure accurate and timely data entry into our operating system
- Track and Trace Air Export shipments
- Interact with branches in arranging their international shipments meeting / exceeding customer service standards
- Coordinate with our contracted service providers in procuring space and services at a competitive cost level
- Monitor and manage the best consolidation to maximize the yield and profitability while meeting customers service requirements
- Make sure correct and timely cost protection and billing in operating system
- Timely check and verify airlines billing statement EQ report (if applicable) and work with accounting for timely payment to our service providers (airlines other SPs)
- Contribute to maintain strong relationships with service providers (Airlines trucking companies and others)
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
- Understand department process flow constantly looking for areas of improved efficiency
- Meet KPI standards as per the companys procedures
- Overseas communications
- Other tasks assigned by manager/department
Qualifications :
- College graduate or above
- 2-3 years related experience and/or training on airfreight or related industry or equivalent combination of education and experience
- Global logistics industry knowledge
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
- Pro-active strong organizational skills
- Good computer skills (Excel Word)
- IATA/FIATA and Hazardous Materials certification a plus
- Fluent in English
Additional Information :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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