- Lead and support client specific solutions
- Support Visa Token Service (VTS) and digital commercial rollouts
- Provide on-field and remote first level technical support for VTS integrations
- Responsible to advice and guide clients (Issuers merchants Token Requestors and 3rd party service providers) on VTS integration options and act as a technical SME for VTS and digital integrations by being able to understand the platform in its entirety from overall architecture to the nuances of individual messaging protocols
- Responsible to advice and educate internal stakeholders in the region on VTS and/or digital integration options/features
- Work closely with Client Implementation and other CS teams to deliver digital service to clients
- Provide pre-sales technical integration support for the Visa Digital Solutions SDK and VTS token requestor APIs through the Visas digital Platforms
- Support the on-boarding process for VTS clients and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals
- Work in conjunction with global and/or regional staff with regards to supporting VTS client integrations
- Maintain client satisfaction by supporting engagements resulting in successful go-lives
- Work with team members to leverage learnings from projects across the world
- Recommend improvements and enhancements to VTS capabilities to accelerate adoption in key marketplaces/segments/regions
- Support new digital product/service integration activities
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
Must have
- Experience in a client facing role account management
Desirable
- Experience with mobile contactless payment issuance programs smart card deployments or with applications using NFC
- In-depth knowledge on eComm merchant/gateway payment integration
- Preferred experience in an engineering or pre-sales consultant role with international experience
- Understanding of mobile payments technology including NFC secure elements contactless payments online/remote payments and in app payments
- Familiarity with Visa payment products including the underlying specifications and relationship to EMV and GlobalPlatform standards bodies
- A second European language - preferred but not essential
- Preferred experience in an engineering or pre-sales consultant role with international experience
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time