Night Front Desk Agent
Night Front Desk Agent
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Job Description
We are on the lookout for a so-positive-its-infectious Night Front Desk Agent to join us at Hyde London City. Offering a naturally friendly helpful and responsive level of service to all our guests ensuring they are treated as individuals and will want to return.
What youll do
- Create a memorable effortless Hyde experience for our guests making sure they feel special and eager to come back for more.
- Handle any phone calls and guest requests that may arise during the shift.
- Hit the right notes by ensuring were rocking guest billing transactions and reception float.
- Watch over guests and their belongings and report any maintenance issues to the right crew and ensure they get fixed.
- Stay in the loop with other departments and staff to keep things running smoothly and guests happy.
Qualifications :
- Its all about attitude for us someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who youd want to stop and chat to
- Previous hotel (or similar) experience is great but its not a must-have for us - if youre eager to learn we can teach you what you need to know
- If youre familiar with Opera or a similar front desk operating system that would be a big advantage.
- You will be required to work flexible shift patterns which will include weekdays and weekends to support the team as and when required.
- Your humble and open to ideas. We leave our egos at the door and help get it done.
- Youre up for doing things differently and trying (almost) everything once.
- You want to be part of something bigger and have fun along the way.
Additional Information :
Whats in it for you
- Up to 28 days holidays (inclusive of bank holidays) pension and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Treat yourself with lots of retail & hospitality perks through our partners.
- Enjoy an experience stay at Hyde and a meal for two after your discovery period.
- Goes without saying but well feed you during your shift.
- Extra time off to volunteer with one of our partner charities
- Cycle to work scheme
- The chance to make your mark in a fast-growing Brand
- Learning opportunities to broaden your skillset and development that helps you think make and thrive at work
- Excellent discounts across the entire Ennismore family of brands.
Hyde is an equal opportunity employer. We endeavor to select place train and promote the best qualified individuals based upon job-related factors such as ability work quality suitability experience and potential.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
