IS Data Center Technician
IS Data Center Technician
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Job Description
Overview:
four 10 hour days a week
Works Sunday through Wednesday 12-10pm
Job Description Summary:
Job Description:
Essential Functions:
- Installs maintains and decommissions data center devices.
- Provides operational support and troubleshooting expertise for the systems and applications in the data centers.
- Maintains and updates systems to keep information and resources secure and safe from known vulnerabilities. Monitors the physical and logical security of data centers and the hardware that reside in the data centers.
- Monitors data center systems and applications. Follows established procedures to conduct regular inspections and audits of systems and information to ensure all services are in a perfect state.
- Proactively monitors the work order queue emails and change controls to anticipate customers need for support. Raises tickets to address problems incidents and changes ensuring that issues are resolved or escalated as appropriate.
- Maintains system documentation in central configuration management database. Develops and documents support procedures resolutions and contributes knowledge base articles.
- Follows data center procedures and protocols. Ensures the assurance of information actively protecting sensitive classified and confidential information.
Education Requirement:
- Associates Degree or equivalent experience required.
- Bachelors Degree preferred.
Certifications:
Server certification preferred.
Skills:
- Knowledge on maintaining and managing Windows Server operating systems required.
- Decent understanding of Solarwinds monitoring and alerting tool required.
- Demonstrated ability to lead multiple small projects simultaneously while effectively meeting all deadlines and budgets preferred.
- Basic Storage Area Network knowledge preferred.
- Familiarity with the Nlyte data center infrastructure management tool preferred.
Experience:
- Experience implementing and supporting a Cisco UCS hardware environment required.
- Experience in a data center environment: racking & stacking equipment and cable management required.
- Experience with day-to-day virtual server management (create/modify/remove) with VMware vSphere required.
- Familiar with the ServiceNow IT service management solution required.
- Basic networking experience required.
Physical Requirements:
OCCASIONALLY: Bend/twist Climb stairs/ladder Flexing/extending of neck Lifting / Carrying: 0-10 lbs Pushing / Pulling: 0-25 lbs Reaching above shoulder Squat/kneel Standing Walking
FREQUENTLY: (none specified)
CONTINUOUSLY: Audible speech Color vision Computer skills Decision Making Depth perception Hand use: grasping gripping turning Hearing acuity Interpreting Data Peripheral vision Problem solving Repetitive hand/arm use Seeing Far/near Sitting
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet
Required Experience:
IC
Employment Type
Full-Time
