Technical Training Instructor
Technical Training Instructor
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Job Description
If you are aTechnical Training Instructoror have a technical background in control systemsEmerson Power and Water Solutions (PWS)has an exciting opportunity for you! Based in Cranberry Township PA you will be a part of the Educational Services department which teaches our Ovation DCS product to our customers in the Power Generation and Water/Wastewater Treatment industries. The Ovation DCS automates monitors and secures plant equipment used in these large industries. This position teaches customers how to use our software and hardware applications.
At Emerson PWS we help customers in the worlds most crucial industries tackle the challenges of modern life. As an industry-leading controls automation company we driveinnovation that makes the world healthier safer smarter and more sustainable.
This position allows you to use and develop a vast range of technical skills. Tasks will range from installing software and configuring network devices to teaching security software hardware and plant processes to our customers in Pittsburgh and at plant locations.
- Conduct Training in Headquarters in Cranberry Township PA and at customer locations in North America and Canada (approx. 30-40% travel)
- Configure Ovation systems for onsite training courses
- Oversee and develop new course outlines instructors guides and training aids for Ovation courses
- Review and monitor course content and customer satisfaction
- Develop procedures to maintain and upgrade new and existing Ovation training software and hardware systems.
- Work effectively with Field Engineers Sales Software and Project Engineering personnel
- Conduct Marketing Demonstrations to support future Ovation product sales
- You seek feedback from more than one source and analyze areas needing improvement. You effectively communicate in various settings: one-on-one small and large groups or among diverse styles and position levels. You build the customer relationships.
- Bachelors degree in engineering computer scienceor similar technical field or equivalent combination of education and experience
- 3 years relevant technical experience in a training customer service or customer support role.
- Willingness and ability to travel up to 40% to include international travel primarily in Canada.
- Authorized to work in the United States without sponsorship now or in the future.
- Power or Water industry experience IT/Security background or in secondary/post-secondary education
- Knowledge of fundamentals of power or water plants boiler or turbine exposure
- Detailed and specific technical knowledge of system hardware and software plus knowledge of teaching techniques acquired through work experience or formal education
- Previous experience with valves transmitters turbines boilers and other plant processes
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Learn more about ourCulture & Values.
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Employment Type
Full-Time
