Technical Trainer
Technical Trainer
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1 Vacancy
Job Description
POSITION SUMMARY:
Paul Davis Restoration Inc. is a national franchise organization that provides property damage emergency services restoration and reconstruction services for residential and commercial properties due to water fire mold storm and other disasters. The Paul Davis Network is made up of more than 340 franchises across the US and Canada. Since 1966 we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration Inc. is owned by FirstService Corporation a global leader in the rapidly growing real estate services sector. More information about Paul Davis can be found at .
The Technical Trainers primary responsibility is to organize and conduct technical training on the following IICRC certifications: WRT ASD & FSRT and estimating/scoping. This role will develop learning objectives write training programs and facilitate training classes at Paul Davis University and locations throughout North America.
- Currently be an approved IICRC Instructor or be capable of obtaining an approved Instructor status within 12 months
- Currently be Xactimate Certified or affiliated trainer or capable of obtaining certification within 6 months
- Participate in and facilitate IICRC training classes and other relevant training classes within the industry
- Develop and facilitate courses related to reconstruction scoping and construction methods.
- Develop learning objectives for training classes
- Develop and complete training programs and outlines for training classes
- Create and complete handouts hands-on exercises and tests for training classes
- Collaborate with the training department on objectives and aspects of the training classes
- Facilitates training classes at Paul Davis University and required locations throughout North America
- Complete administrative work regarding training class notes and attendees
- Attends and participates in weekly GS&R meetings with management
- Attends and participates in company meetings and training
- Participates and completes certifications for required IICRC courses
- Maintains IICRC Instructor Maintenance Requirement Program
- Other duties as assigned
- Knowledge of Microsoft Office applications (Outlook Word Excel PowePoint One Drive Share Point Adobe etc.)
- Knowledge of WTR ASD and FSRT certifications through IICRC
- Extensive knowledge of the restoration and reconstruction industry
- Extensive knowledge of industry-based software (i.e. Xactimate Symbility DASH (RMS))
- Excellent communication skills
- Leadership skills
- Public speaking skills
- Priority Management skills
- Ability to be inspiring and engaging to others
- Ability to learn and operate our primary operating systems
- Ability to create and facilitate lesson plans for training classes
- Ability to answer and communicate with trainees and team members
- Ability to work with office equipment (computer printer fax)
- Ability to work independently
- Ability to pass and maintain a satisfactory background check
- Ability to operate a vehicle safely
- Ability to pass and maintain the required IICRC certifications
- Ability to become an approved IICRC instructor for WTR ASD and FSRT
- Capable of working in a team environment
- Relatable to small business owners and their specific needs
- Robust interest in microenterprise and growth development
- Equipped to learn quickly and apply knowledge
- Maintain a level of confidentiality
- Follow the Paul Davis Values Vision Mission and 10 Serving Basics
- Bachelors Degree in business related field or relevant experience.
- 7 plus years practical experience working within the restoration field
- IICRC certifications (90% or higher grade) in WRT ASD and FSRT
- Experience in the restoration industry regarding water mitigation mold remediation lead and asbestos abatement contents cleaning contents packing structure cleaning and reconstruction.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit climb or balance stoop or kneel. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
- Must be able to stay in a stationary position up to 100% of the time
- The person in this position must occasionally move about inside the office to access file cabinets office machinery etc.
- Constantly operates a computer and other office productivity machinery such as a calculator fax machine copy machine and computer printer
- Must be able to observe and perceive information on a computer and documents
- Must be able to communicate and converse with customers over the phone
- Occasionally will lift up to 10lbs
- Ability to safely operate a company vehicle
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Employment Type
Full-Time
