Assistant Staff Analyst, Facility Improvement (N257)

Salary Range: $35.23-$50.83 per hour

SUMMARY

Housing for Health (HFH) is a program office within Health Services Administration a division under the Los Angeles County Department of Health Services (DHS). HFH was created and put into implementation in support of the Los Angeles County Homeless Initiative recommendations in response to and in support of the Countys effort to address and combat homelessness in the communities residing within Los Angeles County. Our organization follows a hybrid work structure where employees work both remotely and from the office as needed.

The Assistant Staff Analyst (ASA) Invoicing position will report to the Associate Director of Enriched Residential Care Program (ERC) who manages the daily operations of the ERC Facility Improvement & Performance program which provides permanent housing for homeless individuals who need assistance with their activities of daily living in a 24-hour licensed care facility.

ESSENTIAL FUNCTIONS

The Assistant Staff Analyst (ASA) is needed to assist in managing the invoicing system for over 100 facilities and clients enrolled in ERC.

• Assist with generating monthly invoices for ERC Facility Administrators.
• Provide technical assistance to Facility Administrators to ensure all billing inquiries and issues are addressed.
• Receive review and process incoming invoices in a timely manner.
• Maintain database of income and rate data for all clients and facilities.
• Maintain internal tracking documents and ensure accuracy in the County-approved information management system.
• Monitor monthly payments to ensure there are no overpayments to facilities.
• Coordinate with Referrals Assessments and Placements Team to ensure payments are made for all new client referrals.
• Work with Data Team to ensure data quality in tracking payments and garnishments.
• Work with client Wellness Team to verify client income and validate any discrepancies.
• Initiate overpayment and collection processes for facilities that were overpaid.
• Identify themes that emerge for training and technical assistance for facility administrators.
• Participate in quarterly technical assistance calls with facility operators.
• Participate in quarterly learning communities for facility operators.
• Other duties and special projects as assigned.

JOB QUALIFICATIONS

Education/Experience

Three years or more of highly complex administrative experience in the health housing social services or related sectors.

Certificates/Licenses/Clearances

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Successful clearing through the Live Scan with the County of Los Angeles.

Other Skills Knowledge and Abilities

• Proficient skill set in using an array of Microsoft Office Suite software programs such as Word Excel PowerPoint Access Adobe Reader One Note Outlook Publisher Skype Outlook etc.
• Able to multi-task and set workload priorities for time sensitive projects/tasks.
• Ability to problem solve and make recommendations to processes policies etc.
• Able to communicate with all levels of personnel e.g. written verbal in a professional and concise/clear manner; ability to work within a project team and/or independently.
• Able to work in a very diverse environment and with diverse individuals.
• Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.

PHYSICAL DEMANDS

Stand Frequently

Walk Frequently

Sit Frequently

Handling Occasionally

Reach Outward Occasionally

Reach Above Shoulder Occasionally

Climb Crawl Kneel Bend Occasionally

Lift / Carry Occasionally - Up to 15 lbs.

Push/Pull Occasionally - Up to 15 lbs.

See Constantly

Taste/ Smell Not Applicable

Not Applicable Not required for essential functions

Occasionally (0 - 2 hrs/day)

Frequently (2 - 5 hrs/day)

Constantly (5 hrs/day)

WORK ENVIRONMENT

General Office Setting Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants without regard to age (40 and over) national origin or ancestry race color religion sex gender sexual orientation pregnancy or perceived pregnancy reproductive health decision making physical or mental disability medical condition (including cancer or a record or history of cancer) AIDS or HIV genetic information or characteristics veteran status or military service.

Required Experience:

Staff IC