Admissions Specialist – Admitting (Part-Time / Days)

Admissions Specialist Admitting Part-Time Days

Bring your passion to Texas Health so we are Better Together

Work location:Texas Health Flower Mound 4400 Long Prairie Road Flower Mound TX 75028

Work hours:Part-Time Rotating Schedule: Days 24 hours per week. Sunday 8:00am-1:00pm; Monday 8:00am-1:00pm; Tuesday 8:00am-6:00pm; Every other Wednesday 7:00am-7:00pm.

Must be available for1 week of system trainingat612 E Lamar Blvd Arlington TX 76011 and at least two weeks of classroom training required Monday - Friday from 8:30 AM 5:00pm PM at500 E Border Arlington TX; Training weeks may not be consecutive.

Admitting Department highlights:

• Collaborative
• Innovative environment
• Invested in their employees

Heres What You Need

• H.S. Diploma or equivalent required
• 1 Year relevant Customer Service experience required
• 2 Years Professional office/healthcare experience Preferred
• CHAA - Certified Healthcare Access Associate Upon Hire Preferred
• CPI - Crisis Prevention Intervention Training 90 Days Required
• Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
• Excellent data entry numeric typing and computer navigational skills with attention to details.
• Proficient computer skills medical terminology Epic Microsoft Office and assorted software programs.
• Exhibits a pleasant professional polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills.
• Requires exceptional listening interpersonal and communication skills and professional pleasant and respectful telephone etiquette.
• Ability to maintain a professional demeanor in a highly stressful and emotional environment to include crime behavioral health and suffering patients in addition to life-or-death situations.
• Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during life changing events while demonstrating exceptional customer service skills.
• Demonstrates ability to manage multiple changing priorities in an effective and organized manner and appropriately escalating concerns to leadership

What You Will Do

• As a compassionate member of the care team will welcome patients and their families when they arrive putting them at ease and setting the tone for the rest of the visit.
• During the patient interaction accurately gathers complete demographic information to ensure electronic health record integrity consistent with high reliability organization principles.
• To ensure a seamless visit identifies correct network coverage and obtains and/or validates healthcare benefits and/or pre-certification for applicable tests and/or procedures. These efforts maximize reimbursement for services rendered
• Educates patients and/or families about applicable legal ethical and compliance documents; ensures regulatory consents are signed by the appropriate parties.
• Engages with patients in understanding their financial obligations based on the financial policy and accurately prepares estimates to collect co-payments self-pay deposits and patient balances.
• Ensures all payor and government required elements are completed correctly particularly the MSPQ Important Message from Medicare (IMM) and medical necessity checking (ABN and Letter of Non-Coverage)
• As a highly reliable organization stays up to date and complies with all applicable regulations with the operating systems entity and system policies and procedures

Additional perks of being a Texas Health Admissions Specialist.

• Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement student loan repayment programs as well as several other benefits.
• A supportive team environment with outstanding opportunities for growth.

Entity Highlights

As the areas first acute-care center we provide a 24/7 99-bed facility with more than 600 physicians on our medical staff who practice a full range of specialties. From emergency services and outpatient surgery to giving birth and routine check-ups Texas Health Presbyterian Hospital Flower Mound is committed to comprehensive healthcare.

Our state-of-the-art facility coupled with a devoted team of physicians and staff ensures the delivery of top-tier medical care. Recognized as the Best Hospital in Denton County for 11 consecutive years and designated a Bariatric Center of Excellence we take pride in our unwavering commitment to excellence.

Texas Health Presbyterian Hospital Flower Mound is a hospital where employees want to work physicians want to practice medicine and patients receive exceptional health care. Our core values revolve around respect integrity compassion excellence and a patient-focused approach to care.

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