Technical Support Engineer - SCCM
Technical Support Engineer - SCCM
Posted on :
12-06-2025
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1 Vacancy
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Job Description
RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):
- Installing configuring and maintaining the SCCM environment including the central administration site primary sites and distribution points
- Managing software updates including planning and implementing software update groups and packages
- Provide application/Windows OS installation configuration and patching data reporting including application install status and client health using Microsoft System Center Configuration Manager (SCCM).
- Monitoring the health and performance of the SCCM environment troubleshooting issues and providing technical support to users
- Developing and implementing SCCM processes and procedures to ensure the stability and security of the environment
- Creating and maintaining SCCM reports queries and collections to support reporting and compliance requirements
- Automating software deployment and distribution using SCCM including scripting and creating custom packages and tasks sequences
Key Responsibilities:
- SCCM Administration:Manage SCCM infrastructure including servers clients collections and policies.
- Software Distribution:Deploy applications and updates to endpoints using SCCM.
- Patch Management:Implement patch management strategies coordinate testing and deploy security updates.
- Operating System Deployment (OSD):Configure and manage Windows OS deployment using SCCM Task Sequences.
- Troubleshooting:Troubleshoot SCCM client-related issues application deployment problems and SCCM server issues.
- Reporting:Generate reports on patching status client health and deployment status.
- Incident Management:Manage incidents and work requests in ITSM tools ensuring SLAs are met.
- Documentation:Maintain documentation of SCCM configurations processes.
MANDATORY
- SCCM Administration:Manage SCCM infrastructure including servers clients collections and policies.
- Software Distribution:Deploy applications and updates to endpoints using SCCM.
- Patch Management:Implement patch management strategies coordinate testing and deploy security updates.
- Operating System Deployment (OSD):Configure and manage Windows OS deployment using SCCM Task Sequences.
- Troubleshooting:Troubleshoot SCCM client-related issues application deployment problems and SCCM server issues.
Required Experience:
Manager
Employment Type
Full-Time
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