Learning & Capability Advisor

About Us

At Relationships Australia Queensland (RAQ) we are proud to be Queenslands leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier healthier lives. Through education counselling and community programs we help people develop the skills and resilience to navigate lifes challenges.

Our Cairns team is leading the pilot program for Domestic and Family Violence (DFV) Co-Response in partnership with the Queensland Police Service (QPS). This new model brings together Relationships Australia Queensland (RAQ) and QPS to jointly respond to DFV incidents ensuring immediate support for victim-survivors while enhancing perpetrator accountability. As part of this groundbreaking initiative DFV specialists collaborate with police during call-outs providing trauma-informed care safety planning and evidence-gathering to improve outcomes for those affected by DFV.

About the role

Are you passionate about empowering others and driving organisational growth through learning and development We are seeking a dynamic Learning & Capability Advisor to join our team and play a pivotal role in shaping our workforces future. In this role you will deliver and support a diverse range of learning onboarding compliance and workforce development initiatives collaborating closely with operational clinical and non-clinical teams. You will be responsible for administering all Learning Management System (LMS) requirements including providing training and support to staff managing onboarding induction and orientation processes and overseeing offboarding to ensure seamless transitions. Your expertise will ensure our employees have access to high-quality learning experiences robust systems and essential resources that foster compliance engagement and professional growth. You will work closely with DFV practitioners understanding the unique challenges they faceincluding vicarious trauma shift work and the need for tailored support.

If you thrive in a collaborative environment and are committed to optimising learning systems and processes we invite you to make a meaningful impact with us.

Additionally you will:

• Act as the primary point of contact for all LMS-related queries troubleshooting issues and ensuring a seamless user experience for staff and managers.

• Liaise with clinical and non-clinical teams to identify emerging training needs and adapt learning resources accordingly.

• Monitor and report on compliance with mandatory training proactively following up with teams to ensure all requirements are met.

• Collaborate with People & Culture Payroll Finance Quality and Risk teams to ensure the integrity and accuracy of people-related processes and data.

• Support the continuous improvement of learning and development systems processes and resources through regular feedback and evaluation.

• Promote a culture of learning and professional development by championing best practices and encouraging participation in capability-building activities.

About you

You are a natural storyteller and an outstanding communicator who cares deeply about the impact of Relationships Australia Queenslands work. You excel at building strong relationships and engaging effectively with a diverse range of stakeholders. Your ability to coordinate projects manage competing priorities and deliver resultsoften within tight deadlinessets you apart in fast-paced environments. With a keen eye for detail and a commitment to accuracy you ensure communications are clear consistent and meaningful. Above all you foster a collaborative inclusive and supportive workplace culture and are motivated by the opportunity to help share stories that make a real difference in the community.

Additionally you have:

• Undergraduate qualification in Journalism Media Public Relations Business or related discipline.

• Demonstrated ability to deliver effective internal communications to inform and engage the workforce and support organisational change.

• Demonstrated ability to communicate on a range of topics to a range of audiences via a range of communications methods.
  
  

We Can Offer You

• Work-Life Balance - Enjoy a flexible supportive culture that empowers you to thrive at work and at home.

• Boost Your Take-Home Pay - Access salary packaging options of up to $15900 per year significantly increasing your net income.

• Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period on top of your standard annual leave.

• Annual Leave Loading - Receive extra pay when you take annual leave-because your downtime matters.

• Study Leave - Pursuing further qualifications We offer up to 2 weeks of paid study leave each year to support your professional growth.

• Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program.

• Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.
  

Join us and experience a workplace where your wellbeing growth and success are our top priorities.

How to Apply

To apply send us your resume and a brief cover letter outlining why youre the ideal person for this role!

Applications can be submitted by clicking the Apply Now.

Applications close Tuesday 24 June 2025