Product Trainer (12 month contract)
Product Trainer (12 month contract)
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1 Vacancy
Job Description
Were UserTestingthe leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development processfrom ideation to launch. With the worlds strongest participant network AI-powered analysis expert services and seamless integrations we help companies eliminate guesswork align stakeholders and bring customer needs into sharp focus.
Trusted by more than 3000 organizations worldwideincluding 75 of the Fortune 100UserTesting delivers measurable business outcomes reduces risk and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Lets build experiences people lovetogether.
The Opportunity
Were looking for a detail-oriented and engaging Product Trainer to join us on a 12-month contract. Youll play a key role in enabling our internal teams to confidently communicate the value of several exciting new product offerings. As part of our enablement strategy youll develop and deliver high-impact scalable learning experiencesempowering our Sales Marketing and Customer teams to do their best work.
Youll collaborate closely with the Product Enablement Lead Product Management Sales Enablement and Marketing to create self-paced learning paths and engaging training content in Highspot. Your work will help drive consistent product knowledge and messaging across the company.
The Team
Youll be part of the Enablement team working cross-functionally with Product Sales and Marketing to build knowledge-sharing systems that support our go-to-market strategy. The team is distributed collaborative and passionate about delivering experiences that equip people to thrive. We champion clarity simplicity and learning at scale.
What Were Looking For
Extensive experience in product training sales enablement instructional design or a related role
Excellent writing communication and presentation skills
Strong ability to simplify complex concepts into clear engaging content
Hands-on experience creating content in Highspot or similar enablement platforms
A collaborative mindset and ability to work cross-functionally
Comfort with B2B SaaS products and go-to-market strategies
Strong organizational skills and attention to detail
Flexibility to adapt in a fast-paced ever-evolving environment
Dont meet every single requirement but excited about the role We encourage you to apply!
Research shows that certain demographics are less likely to apply unless they meet 100% of the criteriabut you might be just the right candidate for this or other roles. We know that diverse perspectives foster the innovation we need to be successful and were committed to building a team that reflects a variety of backgrounds experiences and skills.
Application Process
Meet with a Recruiter
Meet the Hiring Manager
Participate in a Skill Interview and Stakeholder Interview
Offer Stage
Accommodations
At UserTesting we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy and fostering diverse perspectivescore values that drive exceptional experiences. If you require accommodations or have specific requests for how we can support your interview experience please reach out to . If youd prefer to speak to someone directly just let us know!
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.
Employment Type
Full-Time
