This position will be hybrid in our American Fork UT office 3 days a week typically Tuesday Thursday with the ability to work a 9 AM to 5:30 PM MST shift.
Job Summary As an Accounts Receivable Representative you will work on all A/R activities to ensure accurate and timely processing of financial transactions. Handles refund and credit memo requests daily credit card receipts and cash receipts from the bank lockbox ensuring proper application to customer invoices.
Serves as the primary contact for resolving complex A/R issues like payment discrepancies by collaborating with internal teams and communicating with customers.
What You Will Do
Process and accurately input daily cash receipts from the bank lockbox
Apply cash receipts to correct customer invoices and reapply as needed
Prepare review and approve customer statements monthly
Process Salesforce returns ensuring accuracy and proper refunds
Prepare and process refund requests for overpayments Schein payments and credit card chargebacks
Make necessary account adjustments including debit and credit memos
Handle one-time credit card payments and resolve open balances
Address customer communications via phone and email including billing resolutions and escalations
Review and post order-processing and other daily batches (e.g. credit card web)
Collaborate with invoicing and escalations teams especially during mass invoicing periods
Assist with month-end close activities and bank reconciliation adjustments
Open sort and handle incoming mail including checks and correspondence
Participate in special projects and provide backup for approvals and refund check requests as needed
Travel/Physical Demands
Travel typically less than 10%
Office environment with no special physical demands required
Qualifications
Must Haves
High School Diploma or equivalent
2 years of related professional experience
Excellent attention to detail and accuracy
Good time management multi-tasking organizational and prioritization skills
Proven customer service experience with the ability to handle complex issues
Good decision making and problem-solving skills
Ability to build productive relationships within all levels of the organization
Nice to Haves
Associates Degree in Accounting or a related field
Experience with Great Plains Net Suite or Salesforce
High-volume phone experience a plus
The posted range for this position is$20 - $24 per hourwhich is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience current skills location/labor market internal equity etc.
What you get as a Henry Schein One Employee
A great place to work with fantastic people
A career in the healthcare technology industry with the ability to grow and realize your full potential
Competitive compensation
Excellent benefits package Medical Dental and Vision Coverage 401K Plan with Company Match Paid Time Off (PTO) Sick Leave (if applicable) Paid ParentalLeave Short Term Disability Income Protection Work Life Assistance Program Health Savings and Flexible Spending AccountsEducation Benefits Worldwide Scholarship Program Volunteer Opportunities and more
Our company thrives because of our people. We believe in supportive diverse and inclusive workforce inclusive environments professional development opportunities and competitive compensation packages. We value innovation teamwork and encourage work-life balance. One of many reasons why Henry Schein One leads the industry is because of our products services and most importantly our people.
Henry Schein Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race color religion creed national origin ancestry disability that can be reasonably accommodated without undue hardship sex sexual orientation gender identity age citizenship marital or veteran status or any other legally protected status.
Unfortunately Henry Schein One is not currently hiring individuals residing in Alaska Delaware Hawaii Iowa Louisiana Maryland Nebraska North DakotaRhode IslandSouth DakotaVermont West Virginia Washington DC orPuerto Rico and other US Territories.
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