Community Needs Specialist
Community Needs Specialist
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Job Description
Job Details
Description
Position Summary:
The Community Needs Specialist will be responsible for conducting in-home needs assessments for area seniors and disabled throughout Catholic Charities service areas in designated Counties in Central Washington. This position will work collaboratively with all Catholic Charities Senior Services programs and other agency services to ensure wrap-around services are provided.
Responsibilities:
Deliver quality direct services within one or more Senior Service Program
- Complete client intakes and conduct in-home client assessments throughout Central WA as appropriate to ensure client meets priority population for services within the designated program
- Develop and implement group projects on-site in collaboration with Senior Services Specialists
- Ensure volunteers accurately complete log for hours of services and mileage if appropriate
- Maintain confidentiality according to program and professional standards
- Maintain continued quality improvement to increase service delivery and ensure client needs are met
Provide leadership for volunteer group projects with local communities
- Lead volunteer teams particularly focusing on ramp building yard clean up and weatherizing projects (including wood provision and distribution) while ensuring efficient coordination and project completion
- Organize and manage ramp project inspections including purchasing payment and transportation of materials required for ramp construction
Work collaboratively with the Volunteer Recruitment Specialist to engage volunteer groups; oversee volunteer groups with appropriate permitting and compliance
- Assist in recruiting and supervise diverse volunteer groups such as school groups clubs businesses and other community partners for volunteer projects. Act as the lead for these projects providing training overseeing tasks and ensuring proper documentation.
- Oversee large yard clean-up projects including the ability to operate a truck with a trailer to transport waste materials to disposal sites
- Knowledgeable about ADA compliance regulations and county-specific building rules for ramp construction and obtaining necessary permits
Complete documentation and data collection on all services provided
- Maintain accurate and appropriate records on clients volunteers and services provided according to grant and program requirements
- Submit personal timesheet expense requests and reports in a timely manner
- Monitor volunteer group/client matches to ensure service was provided as requested
- Provide Grant and Data Specialist information on volunteer hours required for billing
Participate in supervision and team meetings
- Participate in supervision of the Senior Services Lead
- Participate in Senior Services meetings
- Participate in an annual performance evaluation according to the agency guidelines and set goals for individual and team performance
Perform other duties as assigned
Qualifications
Job Requirements:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements:
This position normally requires the physical demands of standing walking bending lifting or performing other work requiring medium physical exertion talking and hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 60% of the time.
Non-physical Requirements:
Education
- High School Diploma Required
Experience
- Knowledge of small equipment/ yard tools repair and maintenance
- Prior experience in community outreach volunteer recruitment or related fields
Special Skills
- Ability to operate agency vehicle and equipment needed for ramp building cleanup and other jobs
- Empathy and effective interaction with individuals within the target demographic that include seniors and homebound disabled adults
- High level of motivation independence and adaptability
- Ability to travel within Central Washington Counties with a flexible schedule to accommodate volunteer groups
- Proficiency in basic computer applications including Microsoft Office
- Bilingual (English/Spanish) preferred but not required
Licensure Registration Certification
- Valid Washington State drivers license and minimum required liability insurance for WA State
- Must be deemed insurable as determined by Catholic Charities liability insurance providers
Employment is conditional upon:
- Being cleared by criminal background check and fingerprinting when required
Work Schedule: Monday-Friday 8am-5pm
Wage Range:$24 - $29 per hour depending on experience
Benefits:
- 13 paid holidays 12 days of vacation 12 days of sick leave per year
- Health insurance including medical & prescription coverage with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
- Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
- Basic Life Insurance paid 100% by Catholic Charities
- Flexible Spending Account eligibility following 6 months of employment
- Education Assistance Program reimbursing up to $5250 per year for approved continuing education after 6 months of employment
- Additional voluntary insurances including supplemental life accidental death & dismemberment (AD&D) critical illness long term disability accident and ID theft
- Employee Assistance Program includes 3 counseling sessions per year legal consultations financial coaching and other wellbeing tools
- Annual longevity awards begin at 5 years of employment
It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race color national origin sex age disability citizenship status marital status creed genetic predisposition or carrier status sexual orientation gender expression or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
