Head of Practice, CRO
Head of Practice, CRO
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are Brainlabs the High-Performance media agency on a mission to become the worlds biggest and best independent media agency. We plan and buy media that delivers profitable and sustained business impact. And whats our formula Superteams of Brainlabbers fueled by data and enabled by technology.
Brainlabs has always been a culture-first company. In fact from the very beginnings of the agency a set of shared principles philosophies and values was documented in The Brainlabs Handbook helping us create our unique culture.
As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code.
This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. Its a joint commitment to continuous development and creating a company that we can all be proud of where Brainlabbers can turn up to do great work make great friends and win together.
You can read The Brainlabs Culture Code in full here.
Whats the role
As an expert in Conversion Rate Optimisation (CRO) you will build and lead a cost-effective delivery team for our clients. Youll lead the continuous development of the CRO team by growing skills and knowledge internally. Youll champion the adoption of technology to support highly efficient processes that deliver consistently brilliant work for our clients.
So tell me about the company
Brainlabs is culture-first. Youve probably heard other companies describe themselves as people clients or profit first but we see people clients and profit as the building blocks of our ecosystem. Culture powers all three and we know that when the ecosystem is balanced we all win! Thats why the culture we cultivate is a culture of winning together.
To learn more about what its like to be a Brainlabber check out our culture code.
What you do
- Youll deliver the CRO practice profitability through efficient processes automation and technology adoption.
- You will lead the team and effectively resource the CRO practice setting work priorities and delivery.
- Act as senior point of escalation for clients in CRO working collaboratively with the Client Success team to ensure work in delivered to standard and on time.
- You will lead the career development retention and engagement of the CRO team.
- Youll develop and deliver training building learning and knowledge certifications across the practice and Brainlabs
Who you are
- Strong CRO delivery knowledge and c8 years of experience
- Highly commercial with demonstrable experience in managing a successful efficient and profitable delivery team
- Demonstrable success in optimising CRO delivery through automation processes and technology
- A natural problem solver who enjoys providing solutions for clients
- A confident dynamic engaging and authentic communicator
- Passionate about leading teams and growing the careers and knowledge of those around you
- Experience of building collating and delivering training and certification/accreditions
How you succeed
- You will live our culture code every day!
- You will hit contribution margin targets through effective budget management
- Youll hit internal targets/metrics around resource utilisation
- You will hit our quality assurance metrics across the practice
- Hit our technology adoption target
- Team engagement retention and career growth metrics will be met
- Client satisfaction targets being met (internal & external)
- Learning certifications created and met across the practice
Whats in it for you
- 27 days annual leave plus extra days for charity caregivers sickness and life events
- Gym/wellbeing membership subsidy
- Tech Scheme
- Adaptive/hybrid working
- Flexible core hours
- Free catering on site offering breakfast & lunch
- Free hot beverages
- Horizons 30 - work from another country for up to 30 days!
- Office dogs Mario Kart Funlabs socials
- Enhanced maternity & paternity leave
- Private medical insurance
- On site library
What happens next
We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.
Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities.
Thank you for your interest in Brainlabs! We look forward to getting to know you!
What happens next
We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.
Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age disability sex gender reassignment sexual orientation pregnancy and maternity race religion or belief and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process please let us know!
Please note that we will never ask you to transfer cash or make any other payment to us in order to apply for a role or to work for Brainlabs. Any such asks are fraudulent and should be reported to the appropriate authorities in your area.
Required Experience:
Chief
Employment Type
Full Time
