Conversion Agent
Conversion Agent
Posted on :
12-06-2025
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1 Vacancy
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Job Description
David Kennedy Recruitment is working with an award-winning multi-licensed broker who offers online CFD trading on FX crypto oil metals shares and indices and seeking to onboard a Conversion Agent to join their team in Limassol Cyprus.
Position: Conversion Agent
Location: Limassol Cyprus
Work model: on site
Employment type: Full-time
Remuneration: base salary.
DUTIES AND RESPONSIBILITIES:
- Proactively contact warm leads to convert initial interest or registrations into first-time transactions or sales.
- Guide prospective clients through the onboarding process providing clear instructions and support to facilitate account activation or purchase.
- Maintain high outbound call volume and active engagement throughout the day (e.g. 200 calls daily).
- Ensure all conversions meet minimum eligibility criteria or sales thresholds.
- Collaborate with marketing and customer retention teams to provide feedback on lead quality and improve handover processes.
- Accurately log all interactions follow-up activities and client notes in the CRM or tracking system.
- Consistently perform in a fast-paced target-driven environment with clear KPIs and performance metrics.
REQUIREMENTS:
- Native or fluent in English (C1 level) with strong proficiency in both written and spoken communication.
- Bachelors degree in Business Marketing Finance or a related field is preferred.
- Previous experience in telesales customer service or lead conversion roles is an advantage.
- Exposure to fast-paced sales environments or high-volume call centers is beneficial.
- Industry experience in financial services fintech or similar sectors is a plus but not required.
- Strong communication and interpersonal skills with the ability to influence and persuade effectively.
- Target-driven mindset with a passion for sales and achieving results.
- Ability to maintain focus discipline and motivation throughout repetitive tasks and long call sessions.
- Resilient and able to perform under pressure in a structured metric-oriented environment.
- Quick learner with a desire to grow and develop professionally.
BENEFITS:
- Excellent remuneration package based on experience skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Opportunity to work in a fast-paced financial trading environment
- Exposure to advanced trading infrastructure and systems
- Supportive and dynamic work environment for professional growth
- A dynamic and fast-paced work environment focused on innovation and efficiency.
Employment Type
Full Time
Key Skills
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