Responsibilities:
Build customer relationships:
- Maintain a relationship of trust and satisfaction with distributors and end customers.
- Support distributors activities and ensuring their loyalty to KPS.
- Present and promote KPS products to distributors during breakfast days trainings and visiting end customers.
- Carry out point-of-sale events and end-customer visits independently or jointly with distributors.
- Follow up with customers and maintain long-term commercial relationships with both distributors and end users.
Business Growth:
- Identify and contact potential customers in the assigned area identifying classifying and qualifying leads to determine their potential as clients.
- Promote and present campaigns new products etc. at the point of sale and maintain the brand image and corporate identity at those locations (displays brochures).
- Frequent travel within the UK and occasionally internationally.
Technical Advice:
- Resolve issues at the sales point or with the end customer.
- Provide pre-sales and post-sales technical support to the distributor.
- Provide pre-sales and post-sales technical support to the end customer.
- Ensure that end customers have a positive experience with KPS products.
Training and Development:
- Train sales point staff on the KPS product range.
- Contact professional associations colleges etc. to conduct training sessions aimed at showcasing the KPS range.
Daily Follow-up:
- Prepare activity reports (HubSpot internal process).
- Manage follow-up on assigned objectives.
- Required Competencies:
- Verbal communication skills clear transmission of information.
- Technical knowledge to clearly communicate technical information depending on the customer type.
- Ability to resolve any issues effectively.
- Ability to work independently adapting to customer needs to provide a solution.
- Ability to identify business opportunities and build strong loyal relationships.
- Time management skills including planning meetings and sales visits.
- Required Training:
o Education:
Technical training in electricity or electronics.
Futher training related to electrical and electronic products.
Other:
o Proficient in Microsoft Office.
o Experience with SAP
o Experience with CRM systems
o Minimum of 2 years experience in the electrical and electronic equipment sector.