Job title: HR specialist 1
Location: Southfield MI
Duration: 12 months
Shift : 1st M F 8 AM to 5 PM
Typical Day in the Role
- Purpose of the Team: The purpose of this team is HR Business Operations. The team is made up of HR Generals and HR Specialists. This role will be focused e supporting HR Generals with triaging handling compliances reports and admin tasks onboarding tasks etc.
Requirements
- Years of Experience Required: 2-3 overall years of experience in the field.
- Degrees or certifications required: High school diploma or equivalent; an associate degree or relevant coursework is a plus.
- Strong customer services experience
- Exceptional communication experience
- Performance Indicators: Performance will be assessed based on meeting deadlines and quality of work.
Top 3 Hard Skills Required Years of Experience
- Minimum 2 years experience with HR Systems Employee Central SuccessFactors Workday etc
- Minimum 2 years experience with Jira ticket management
- Minimum 2 years experience with Microsoft office suite
Hard Skills Assessments
- Expected Dates that Hard Skills Assessments will be scheduled: ASAP
- Hard Skills Assessment Process: The assessment process will include 2 rounds maximum with Hiring Manager & someone on the team.
- Required Candidate Preparation: Candidates should be able to provide previous relevant examples and end-to-end process.
Key Responsibilities:
- This position will work closely with and support the local Human Resources team.
- Provide administrative support to the human resources function in all areas.
- Manage employee databases prepare reports and maintain accurate HR records
- Serve as the first point of contact for HR-related inquiries and complaints: Performing initial triage of issues providing immediate advisory services on matters such as absence accommodations health issues conduct and organizational change.
- Maintain clear communication channels and documentation to ensure proper handling and resolution of all HR/Employee matters.
- Provide pre-boarding preparation and onboarding support and provide a positive employee experience.
- Process various manually or electronically related to documenting human resources activities such as new-hire change-of-status performance evaluations benefits terminations etc.
- I9 verification I9 re-verification and onsite onboarding support.
- Answer HR Helpdesk employee inquiries by providing answers guidance and resources.
- Maintain a service-focused and user-oriented attitude and continuous improvement toward Operational Excellence.
- All other duties as assigned.
Qualifications:
- High school diploma or equivalent; an associate degree or relevant coursework is a plus.
- Hands-on experience with SuccessFactors Employee Central is required for this role.
- Strong attention to detail and ability to manage high volumes of data entry with accuracy.
- Proficient in Jira ticket management Microsoft Office particularly Excel for data entry and record maintenance.
- Excellent communication skills and ability to work collaboratively within a team environment.