Cross Sales Executive
Cross Sales Executive
Posted on :
11-06-2025
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1 Vacancy
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Job Description
Cross Sales Executive (Anywhere in Thailand)
Key Responsibilities:
- Design implement and optimize cross-selling strategies aimed at increasing customer lifetime value and overall revenue.
- Analyze existing accounts to identify and capitalize on upselling and cross-selling potential based on customer behavior needs and product usage patterns.
- Work closely with Sales Customer Success and Marketing teams to create joint strategies and campaigns for cross-sell initiatives.
- Utilize customer usage data CRM insights and analytics to proactively pinpoint product gaps and suggest complementary solutions.
- Establish clear KPIs and targets for cross-sell performance. Regularly track measure and report progress against goals.
- Train yourself and stay updated on effective cross-selling techniques customer behavior trends and product updates.
- Engage with customers to understand their pain points and deliver solutions that add value to their operations.
- Support marketing in developing personalized email and content campaigns targeted at existing customers for new offerings.
- Educate internal teams on product pairings and cross-sell approaches that work in different customer segments.
Qualifications & Skills:
- Bachelors degree in Business Marketing or related field
- Proven experience in cross-selling account management or business development
- Strong interpersonal and communication skills
- Analytical mindset with a knack for data-driven decision-making
- Familiarity with CRM tools (e.g. Salesforce HubSpot) and customer data platforms
- Highly organized proactive and self-driven
- Hospitality SaaS experience is a plus
Key Competencies:
- Client-Centric Mindset: Ability to understand client needs and tailor solutions accordingly
- Sales & Target Orientation: Focused on achieving revenue goals through upselling and cross-selling
- Communication Skills: Clear persuasive and adaptable communication across multiple stakeholders
- Product & Market Awareness: Deep understanding of product offerings and client use cases
- CRM & Data Proficiency: Skilled in leveraging CRM tools and data insights for strategic actions
- Collaboration: Works effectively with cross-functional teams to align on customer strategies
- Analytical Thinking: Uses customer behavior and product usage patterns to inform decisions
- Agility & Growth Mindset: Continuously learns adapts and applies best practices
Employment Type
Full Time
Key Skills
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