Sr. Field Performance Engineer â Off Road Customer Quality
Sr. Field Performance Engineer â Off Road Customer Quality
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Job Description
At Polaris Inc. we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are and we create incredible products and experiences that empower us to THINK OUTSIDE.
Job Summary: In this role you will be responsible for the identification prioritization and execution of quality improvement initiatives for an Off Road product line. The Field Performance Engineer will accomplish this through the analysis of incoming field data (warranty service and NPS) driving both root cause and solutions that will improve product quality and ownership experience.
Essential Duties and Responsibilities:
Monitor incoming field performance channels to identify problems early and initiate root cause and counter measure process.
Lead the Off Road Customer Quality meeting(s) driving action on and logging status of key quality improvement initiative areas. Keep action register list up to date including all effectivity dates and expected impact for implemented topics.
Lead root cause problem solving for quality topics includes the indirect leadership of cross functional teams driving topic root cause counter measure and hand off long-term corrective action if necessary.
Bi-Monthly quality data review to ensure the top priority quality items are being worked on and addressed.
Prepare monthly project status Warranty Reports one week ahead to allow enough time for review and revisions. Prepare monthly quality blitz summary from action register for Project Status and MOR.
Support full circle learning by driving quality issue root cause details into the respective requirements management tool for the given component / system.
Warranty and NPS data pull as requested for Systems Engineering team to assist in evaluation of IRs and potential fixes.
Collaborate with Quality NPI team to lead identification of quality topics for new projects building necessity into QDM for both planned change and new programs to address through gated programs. Supported with data.
Other duties as required.
Skills / Training:
BSME or Similar field of study or 5 years and proven experience in related field
Demonstrated root cause problem solving skills
Familiarity with off road vehicles and consumer use cases
Strong communication / presentation skills
Self-starter that requires minimal direction - quick learner with high level of ambition
Strong organizational skills and ability to move multiple items forward in parallel
Strong people/teamwork skills; able to work well in a team environment with the ability to influence indirectly as needed.
Strong Microsoft Suite skills; Power BI experience helpful
Basic understanding of statistical methods / data analysis / data acquisition
Travel up to 25% (domestic/some international)
#LI-CS99
The pay range for Minnesota is $96000 to $127000 per year. Individual salaries are determined through a wide variety of factors including but not limited to education experience knowledge skills and geography.
To qualify for this position former employees must be eligible for rehire and current employees must be in good standing.
We are an ambitious resourceful and driven workforce which empowers us to THINK OUTSIDE. Apply today!
At Polaris we put our employees first by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation including a market-leading profit-sharing plan that is fundamental to our pay-for-performance Polaris employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generousmatching contribution to 401(k) financial wellness education and consultation to plan for their financial future. In addition to competitive pay Polaris provides a comprehensive suite of benefits including health dental and vision insurance wellness programs paid time off gym & personal training reimbursement life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off we support employees who actively volunteer their time efforts and passions to improve the health and wellbeing of the communities in which they live play and work. Employees at Polaris drive our success and are rewarded for their commitment.
About Polaris
As the global leader in powersports Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris high-quality product line-up includes the Polaris RANGER RZR and Polaris GENERAL side-by-side off-road vehicles; Sportsman all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle mid-size and heavyweight motorcycles; Slingshot moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts garments and accessories. Proudly headquartered in Minnesota Polaris serves more than 100 countries across the globe.
EEO Statement
Polaris Inc. is an Equal Opportunity Employer and will make all employment-related decisions without regard to race color religion creed sex sexual orientation gender identity national origin age disability marital status familial status status with regard to public assistance membership or activity in a local commission protected veteran status or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process or otherwise need assistance or an accommodation in the recruiting process should contact Human Resources at or.To read more about employment discrimination protection under U.S. federal law see:Know Your Rights: Workplace Discrimination is Illegal ().
Required Experience:
Senior IC
Employment Type
Full-Time
