Assistant Veteran Services Officer
Assistant Veteran Services Officer
Posted on :
11-06-2025
Employer Active
1 Vacancy
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Yearly Salary
USD 49400 - 49400
Vacancy
1 Vacancy
Posted on :
11-06-2025
Job Description
Online applications are only accepted for current available positions.
Incomplete applications will be rejected. Resumes are not accepted in lieu of an application and/or the Work History section.
Any position posted may be closed or extended at any particular time during the advertisement period at the discretion of Comal County.
Summary
- This position requires knowledge of veteran benefits and services including local state and federal laws and legislation. Requires daily contact with the public responsible for the preparation of reports to the Veterans Administration and assesses specific concerns and provides direction and insight toward the proper agency department head or county government office. Individual is responsible for performing a wide variety of clerical technical and administrative work in support of the Veteran Services Office.
Essential Duties and Responsibilities
- To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Duties include the following:
- Assists veterans surviving spouses and/or children to establish eligibility for a pension compensation or dependency indemnity compensation etc.; and performs the most complex work including assistance in obtaining required veteran documentation accurate filing maintenance of veteran records and research of veteran information.
- Interprets and explains Department of Veteran Affairs decisions laws and regulations in response to filing for veteran benefits inquiries and complaints; refers inquiries as appropriate.
- Receives and processes documents including DD-214s; birth marriage divorce and death certificates; reviews documents for accuracy and completeness and submits for proof support of veteran and/or dependent claim(s).
- Interprets and applies laws regulations policies and procedures applicable to the assigned area of responsibility.
- Participates in the development and implementation of goals objectives policies and priorities for the veteran benefit function; identifies veteran and/or dependent needs and implements filing procedures.
- Performs all offices tasks in the absence of the Veterans Services Officer.
- Plans and participates in a wide variety of general clerical work including the maintenance of accurate and detailed logs and records verification of information accuracy researching discrepancies and submittal of federal and state documents.
- Prepares types and/or proofreads a variety of documents including general correspondence required reports memoranda and statistical records.
- Reviews departmental policies and procedures in determining completeness of applications required reports memoranda and statistical records.
- Maintains calendars and schedules of activities meetings and various events and coordinates activities with other county departments the public and outside agencies.
- Provides information and forms to the public and assists in the completion collection and processing of claim forms.
- Attends and participates in professional group meeting and stays abreast of new changes and programs for the veterans benefit function.
- Compiles data for special projects and collects assembles and presents the data background materials.
- Gives briefings/presentations to various local businesses and organizations about veterans benefits and procedures.
- Attendance is an essential function of the job.
Note: The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is assigned by the supervisor. Mandatory Qualifications
- EDUCATION and/or EXPERIENCE
High school diploma or GED equivalent required; must have at least three (3) years of clerical/office experience. Must have served on active duty in a branch of the Armed Forces of the United States. Must have served for at least one (1) year or have a service-connected disability with at least six (6) months of service. Must have been honorably discharged. Must become certified by the Texas Veterans Commission within the first year of employment attend one (1) training recertification per year and pass the recertification test. Must have a valid Texas driver license and reliable transportation. Individual must be able to accurately type at least 30 words per minute with minimal errors.OTHER SKILLS AND ABILITIESOther specialized job requirements are the ability to type computer skills good listening skills and attention to detail when filling out various VA forms. Ability to work independently on complex veteran and family issues. Desired Minimum Qualifications
- LANGUAGE SKILLSAbility to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations. Ability to write reports business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers clients customers and the public.MATHEMATICAL SKILLSAbility to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.PHYSICAL DEMANDS
This is a sedentary position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger handle or feel objects tools or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. Individual must pass a pre-employment physical exam and drug test paid by Comal County.WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*If you require reasonable accommodation in completing an application any pre-employment testing the interview process or otherwise participating in the selection process please direct your inquires to Comal County Human Resources at or.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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