Product Strategy and Operations
Product Strategy and Operations
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Job Description
Our client is a technology company solving payments problems for businesses. Their mission is to help businesses in Africa become profitable envied and loved. They provide a suite of products to help businesses accept payments online and offline manage their operations and grow their business. Our client is driven by a commitment to excellence innovation and customer satisfaction.
Role Overview
Within the Product Strategy and Operations role you will be responsible for driving key strategic initiatives and ensuring smooth operational execution across our client. You will collaborate closely with cross-functional teams including product finance sales and technology to analyze business performance identify opportunities for growth and optimize operational processes. A combination of strategic thinking and operational expertise will be essential in this role to enable their business to scale efficiently and effectively.
This is a broad and dynamic role that leads mission critical cross-functional efforts across our client to bring together the right experts from all parts of the business (e.g. legal operations go-to-market finance) as well as external partners to develop a holistic perspective on business and product strategy and to manage execution. Your role will be critical in ensuring that the teams efforts are aligned well-executed and impact-driven.
Job Type: Full time/Permanent
Workplace: Hybrid
Location: Lagos Nigeria
Requirements
You might be a fit if:
- You have 5-10 years of work experience. Our client cares most about ability and potential and this role will offer you a greater degree of responsibility and growth than you will find in other jobs.
- You are excited about the opportunity for fintech and building financial infrastructure in Africa.
- You have experience in a highly strategic analytical and operational role in fast-paced environments.
- You enjoy doing whatever it takes to execute on complex projects.
- Youre able to scope execute and coordinate projects among different teams and different time zones.
- You enjoy digging into the data thinking from first principles and delivering the best results.
- You have a proven track record of working well with multiple teams and external partners.
- You thrive in a collaborative environment involving different stakeholders and subject matter experts and can turn incomplete conflicting or ambiguous inputs into solid action plans.
- You are an exceptional communicator. Youre able to explain complex issues in clear persuasive language with a strong emphasis on maintaining collaborative and productive relationships.
- You have a process-oriented mindset and the ability to lead people to get things done.
- You have experience in product or project management taking initiatives from conception to launch.
Nice to haves
- Experience working on the African continent (especially Nigeria South Africa Kenya and Egypt)
- Experience working in a technical domain or closely with a team of engineers
- Experience with SQL or a willingness/aptitude to learn
- Experience in a high growth technology company
- Experience in a consulting (or similar) role
- Experience in payments
- Familiarity with financial regulations such as CBN rules AML KYC and data privacy laws in Nigeria.
Responsibilities
- New Product Strategy: Shape and execute strategies to develop products and go-to-market plans for new products within our clients platform (e.g. card issuing and other adjacent solutions)
- International Payments Expansion Strategy: Define and implement scalable multi-currency and cross-border payment models ( Bridge BDC IMTO). Collaborate with global partners to integrate international payment solutions.
- Pricing Strategy & Monetization: Refine our clients pricing strategy for local and international markets. Conduct competitor analysis and user behavior research to optimize revenue models.
- Compliance & Regulatory Management: Ensure adherence to KYC/AML and other relevant regulations across markets. Monitor and respond to regulatory changes including engagement with the CBN and other stakeholders.
- Strategic Partnerships: Support evaluation and management of key partnerships to unlock growth opportunities.
- Operational Excellence: Identify inefficiencies and drive improvements across customer support and internal ops to enable scalable growth.
- Cross-Functional Alignment: Collaborate with product legal and business teams to align on strategy and execution. Drive clarity and coordination across stakeholders for smooth launches and strategic initiatives.
Benefits
- Competitive salary
- Full medical coverage
- Hybrid working environment
- Fully covered parental leave and sabbatical policies
- Attractive salary package.
- Performance-based incentives.
- Leadership in a growing financial institution.
- Smart kind colleagues whore invested in your growth.
Employment Type
Full Time
