Office Manager
Office Manager
Posted on :
11-06-2025
Employer Active
1 Vacancy
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Job Description
Office Manager: Customer Service Expert
Bone Dry is in search of a qualified Office Manager to support the companys sales goals through good customer service maintaining quality relations with existing accounts and providing sales coverage. You will play a crucial role in ensuring efficient workflows and effective communication as well as assisting the General Manager.
This is a full-time position for onsite work location Nashville TN.
Duties and Responsibilities
- Process all sold projects.
- Create job packets and leave in the appropriate area.
- Process credit applications for salesmen.
- Call the homeowner to schedule roofs and other projects.
- Send roof orders to the Distributor.
- Send payment links and reminders after each project.
- Facilitate the closing process of each completed project
- Make AR calls.
- Enter completed repair job pictures in CRM.
- Answer all calls - make sure all calls get answered even if having to put someone on hold is needed
- Greet all incoming customers.
- Schedule and confirm sales appointments
- Call all Contractor Nation and Home Advisor leads - if unable to reach by phone and email is given send a short email
- Process route sheets daily including task information from prior day and reschedule any appointments listed to be rescheduled on route sheets.
- Process open proposals in CRM.
- Secure mail and apply any payments from checks received.
- Make deposits.
- Order EagleViews for next days sales appointments.
- Do courtesy reminder calls for appointments - mark customers on the route sheet with a check mark if you spoke with them and a LM if you had to leave a message.
Qualifications
- High school diploma or equivalent
- Prior customer service experience preferred
- Prior administrative/office experience a plus
Compensation and Benefits
- $18 to $20 commensurate with experience
- Medical Vision and Dental Insurance
- 401(k) Plan
- PTO- vacation holdays and sick time
Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity pregnancy childbirth or related medical conditions national origin sex age disability or handicap genetic information citizenship status service member status or any other characteristic protected by federal state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment hiring placement promotion transfer employment advertising or solicitations compensation layoff or termination of employment. If you require assistance in the application process you are welcome to contact and a representative will be in touch.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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