DescriptionThe Sr. Manager Orchestrate will ensure that the design development and lifecycle management of the resulting solution enables an optimized user experience for all ecosystem participants. The position will require continuous engagement with the Mayo Clinic Practice Mayo Clinic Platform (MCP) Mayo Collaborative Services (MCS) and external partners and vendors. Specific responsibilities will include:
Solution Development and Lifecycle Management
- Responsible for establishing business requirements user requirements and the associated development roadmap for the transformational solution
- Ensure delivery of transformational solution in alignment with business goals
- Lead cross-functional team including medical staff to optimize workflows through the development of AI and digital tools
- Advocate for end user experience through market analysis key opinion leader input and data driven discovery and development methods
- Oversee the lifecycle of the transformational solution ensuring solution delivery is on time and within budget
- Responsible for ensuring that all business and user requirements are achieved
Stakeholder Management
- Manage internal stakeholders as well as external partners and vendors to ensure OKRs and solution requirements are met
- Represents Mayo in a positive light with external partners and vendors
- Works collaboratively across all Mayo departmental domains and business partners including Practice Education Research MCS MCP International etc. to ensure business needs and requirements are met
- Manage internal partnerships input/support for distribution regulatory and quality
Strategy and Alignment
- Support the continued evolution of the transformational strategy and value proposition
- Serve as a subject matter expert for the solution by cultivating and maintaining a detailed knowledge of relevant market trends economic drivers user and technical buying influences the competitive landscape and the transformational points of differentiation
- Drive alignment between the transformational department and Mayo Clinic Platform activities while ensuring the end-user needs are met
- Communicate the transformational vision and strategy to internal and external stakeholders
Position Specific Characteristics and Traits
- Self-directed leader who works collaboratively with internal and external stakeholders
- Performs responsibilities with a significant degree of independence
- Demonstrates ability to manage multiple competing objectives
- Ability to adjust to the predictable unknowns required to transform healthcare.
Qualifications- Masters Degree (business communications advertising marketing technology health care)
- 10 years of experience with 5 years of management experience in health care or business.
- Experience with the implementation of transformational solutions including the application of AI and other digital tools.
- Demonstrated ability to work closely with medical professionals.
- Demonstrable management and leadership experience
- Experience leading in complex matrixed healthcare organizations
- Experience in managing teams and the ability to work and collaborate across teams
- Experience in managing complex projects
- Advanced analytical and problem-solving skills
- Experience managing external partners and vendors
- Highly motivated self-starter with the ability to work proactively with internal teammates and external clients
- Excellent communication (oral/written/presentation) skills
Required Experience:
Manager