Business Analyst, Client Authentication
Business Analyst, Client Authentication
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
We are seeking a detail-oriented and technically adeptBusiness Analystto join ourClient Authentication Team. You will be at the forefront of translating business needs into clear actionable requirements that drive the delivery of secure seamless and user-focused authentication solutions across digital platforms. Your ability to bridge the gap between business and technical stakeholders will be key in shaping client identity experiences and supporting the banks authentication transformation.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.
How you will succeed
- Collaborate with stakeholders and technical teams to gather analyze and document detailed business and functional requirements related to client authentication and digital identity.
- Lead requirements elicitation sessions (workshops interviews JAD sessions) with internal and external stakeholders.
- Translate complex business needs into well-defined user stories use cases journeys and acceptance criteria for technology teams
- Partner with the teams product owners to ensure business requirements are properly understood and implemented.
- Support the end-to-end delivery lifecycle from requirements through testing defect triage and implementation support.
- Contribute to the evolution of authentication frameworks including biometric login multifactor authentication (MFA) and risk-based access
Who you are:
- Previous experience as a Business Analyst in digital or security-related projects ideally within financial services.
- Strong understanding of authentication concepts identity lifecycle and access management workflows.
- Proven ability to elicit and write high-quality business and functional requirements with technical accuracy.
- Excellent problem-solving critical thinking and analytical skills.
- Experience with data mapping integration specs and API documentation.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-CC East 12th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking Business Analysis Business Requirements Group Problem Solving Reporting and AnalysisRequired Experience:
IC
Employment Type
Full-Time
