Salesforce Q2C Technical Program Manager - R
Salesforce Q2C Technical Program Manager - R
Posted on :
11-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Salesforce Q2C Technical Program Manager
Primary Skills
- Project Delivery Management Manage Fixed Price Delivery Estimations and Metrics Client Management Communications Management Agile Agile Metrics and Reporting Professional Scrum Master-CSM/ PSM1 Manage Outcome Based Delivery Requirements Creation/User Stories Digital Accumen Agile Coaching Change Management (Project Management) Backlog Grooming
Job requirements
- Summary:
- As a Technical Program Manager you will be responsible for ensuring that Salesforce initiatives are delivered on time within scope and budget while aligning with strategic goals and ensuring user adoption.
- Lead end-to-end project lifecycle for Salesforce implementations and enhancements from initiation through deployment and transition to support.
- Develop and manage project plans timelines resource allocations risk mitigation strategies and communication plans.
- Partner with Product Owners Business Analysts Architects Developers and QA teams to ensure clear understanding of project objectives and deliverables.
- Facilitate Agile ceremonies (e.g. sprint planning retrospectives stand-ups) or manage hybrid waterfall-agile project structures as needed.
- Manage vendor relationships SOWs and third-party partners involved in Salesforce delivery.
- Track progress using tools such as Jira Smartsheet or Microsoft Project and communicate status to executives and stakeholders.
- Identify and manage project risks issues and dependencies proactively escalating where needed.
- Ensure projects meet compliance data security and governance requirements particularly in regulated industries (e.g. healthcare finance).
- Champion change management and user training strategies to drive adoption of Salesforce solutions.
- Support post-go-live stabilization and lessons-learned activities.
- Knowledge of Salesforce (Sales Service Comms Cloud CPQ/Billing FSL Experience commerce and MuleSoft etc) proven project leadership in Agile and hybrid environments and strong stakeholder management skills.
- Bachelors degree in Information Systems Business or related field; PMP or equivalent certification preferred.
- 10 years of IT project management experience with 4 years leading Salesforce platform projects (Sales Cloud Service Cloud Marketing Cloud Commerce Experience etc.).
- Strong understanding of Salesforce implementation methodologies SDLC and Agile frameworks (Scrum SAFe).
- Experience leading cross-functional teams across IT business and vendor partners.
- Excellent organizational communication and leadership skills.
- Demonstrated ability to manage multiple concurrent projects and competing priorities.
- Proficiency with project management tools such as Jira Confluence MS Project or Smartsheet.
- Salesforce Administrator or Consultant certification a plus.
We are seeking a dynamic and experienced Salesforce Q2C Technical Program Manager for our top Account to lead the planning execution and delivery of complex Salesforce projects across multiple business units. The ideal candidate will have knowledge of Salesforce (Sales Service Comms Cloud CPQ/Billing FSL Experience commerce and MuleSoft etc) proven project leadership in Agile and hybrid environments and strong stakeholder management skills.
Responsibilities:
Qualifications:
To know more about Brillio CES: should you apply for this role
Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination focus on customer journeys and partnerships with leading CRM and CX Platforms.
.
Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all regardless of age ancestry colour disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.
#LI-UV1
$175000 - $185000 a year
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
