Cluster Events & Groups Manager - Central London Marriott Cluster
Cluster Events & Groups Manager - Central London Marriott Cluster
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are looking for an ambitious dedicated and service-orientedEvents & Groups Managerto join the fantastic team in the Central London Cluster Marriott Hotels:
- London Marriott Hotel County Hall
- London Marriott Hotel Marble Arch
- London Marriott Hotel Kensington
- London Marriott Hotel Regents Park
- London Marriott Hotel Maida Vale
If you are a passionate events & groups professional looking to develop within an amazing brand and the worlds biggest travel company get in touch with us today! See where your journey can take you.
At Marriott International we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet
and you never know who might show up next.
That big world also extends to our global diverse family of associates. Like most families were a group of unique individuals who bring different strengths styles personalities and interests to the table. And this makes every single day a new discovery.
So we ask where will your journey take you
The Events & Groups Manager is responsible for incoming enquiries (electronic & telephone); from conversion through to transition to the operations team for event execution and then back to sales.
The Events & Groups Manger will mainly deal with all external enquiries andwill provides excellent customer service during every element of the event or group enquiry process; taking the initial enquiry negotiating rates contracting and pre event during event and post event planning.
They will need to be dynamic and have good attention to detail coupled with strong selling negotiation & organizational skills. Good communication skills are required to coordinate with relevant hotel departments as well as the customer to ensure a seamless and consistent high level of service throughout the sales & event cycle.
They will recognizes opportunities to maximize revenue through upselling conversion and drive repeat business. The Events & Groups Manager takes personal responsibility to adhere to sales and event brand standards for enquiry handling event planning pre &post-event.
- Ownership for the management and conversion of assigned enquiries
- Coordination of all customer requirements including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of event execution.
- Expertise in menu planning food presentation meeting room set ups audio-visual and banquet service standards. Cooperate with Banqueting Operation and Kitchen team to develop new F&B concepts according to the Meetings purposes
- Correct use of systems process to ensure booking integrity consistency & accuracy.
- Sells to a pre-determined event and group strategy
- Works within brand standards & systems processes
- Generate incremental revenue and deliver excellent guest service.
- Effectively manages bedrooms blocks and meeting space inventory for assigned groups
- Conducts compelling show rounds to win the business
- Execution of Meetings MSA
- Proactively resolicits previous customers and event bookers for future opportunities
In addition to the benefits you would expect being part of a brand of our calibre you will also be offered:
- A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent
- Part of Marriott International the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
- World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent- award winning experienced hospitality professionals
- Discounted room nights meals and spa access-because your well-being means so much
- Access to fabulous and flexible benefits to help you in and out of work- including health and life assurance
- Access to major high street discounts so you can treat your friends and family as required
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
Employment Type
Full-Time
