Lounge Host - Air New Zealand Sydney Lounge
Lounge Host - Air New Zealand Sydney Lounge
Posted on :
11-06-2025
Employer Active
1 Vacancy
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Job Description
Lounge Host
- Working with a dedicated service orientated team in the Airline Sector
- Working alongside two well-known reputable worldwide brands
- Flexible shift work over a seven day roster
Compass Group Australias dedicated Airline Lounge business delivers specialist services to meet the needs of travellers across lounge industries. We pride ourselves on the seamless delivery of five-star catering cleaning and concierge services aligned to our partner brands. The delivery of our services allows us to partner with clients and reducing the impact of the lounge operations on the planet.
The Position
- Welcoming our guests to the lounge with engagement and warmth
- Assisting in the front desk daily operations
- Conducting guest and carrier enquiries via phone email or in person and making reservations and recommendations
- Servicing guest arrivals and departures
- Achieving guest satisfaction targets and exhibiting excellent customer service
- Consistently offering exceptional guest service
The Person
- Proven experience in similar positions within a Hosting or Front Office environment
- Self-motivated and a genuine passion for hospitality and guest service
- Efficiency in learning and understanding aviation flight schedules codes and software platforms excellent computer skills
- Excellent communication skills and the ability to work closely with all lounge team members and associated aviation companies
- Impeccable time management skills
- Friendly outgoing personality and a high standard of personal presentation
- The ability to act without prior authority in all matters concerning the safety security and well-being of all guests patrons and staff in the absence of management
- The ability to work independently and as part of a team environment
The Benefits
- Penalty Rates
- Travel Allowance
- 12 weeks of paid parental leave
- Access to a wide variety of training & development
- Immediate access to retail discounts only available with Compass Group employees
Employment Type
Part-Time
Key Skills
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