Dispatch Clerk
Dispatch Clerk
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Job Description
Work for a national transportation firm at one of their sites in Central New Jersey.
Dispatch Clerk
Responsible for supporting the administrative functions for dispatch at the direction of the terminal manager. In addition will be responsible for supporting the dispatchers based at this facility by assuming various basic-level clerk and dispatch responsibilities.
customer service inquiries and requests and prepare and generate customer requested reports. Respond timely and professionally to such inquiries.
type and distribute correspondence upon request. File documents as needed.
on-time pickup and delivery records as required.
daily imaged documents from terminals and name document types.
and check Customer P&D with the department team member.
billing documents including all driver delivery documents logistics and paperwork.
the dispatch function by performing some or all of the following:
*Take check calls from drivers and pass dispatch information to the drivers calling as assigned by the dispatcher.
*Assume dispatch/supervision responsibilities for a small (5-8) fleet of drivers.
*Support dispatch/customer service functions with the assistance of the terminal manager in the absence of the main dispatcher.
*Support main dispatcher in record keeping and computer entry as directed by the dispatcher.
*Maintain general office and shop cleanliness.
Knowledge and Skills Required:
office skills; computer data entry familiarity with spreadsheets and word processing software typing filing using a calculator etc.
communication skills both written and oral.
skills sufficient to calculate and prepare records as required.
School degree or equivalent GED certificate. Additional advanced formal training in clerical and/or basic computer skills helpful.
Physical Demands:
Includes sitting standing stooping minimal lifting and keyboard data entry with visual screen. Performs responsibilities in an office environment.
Miscellaneous:
This job description covers the major purpose and functions of the job. It is not intended to give all details or a step by step account of the way each task is to be performed. Employees may receive other job-related instruction and may be required to perform other job-related duties requested by their supervisor. All requirements are subject to possible modification to provide reasonable accommodation to qualified individuals. Attendance is expected to be regular predictable and reliable.
Pay Rate: $20-25/hour
Sam Twilley
Synerfac Technical Staffing
Employment Type
Full-Time
