HRIS System Analyst
HRIS System Analyst
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Job Description
Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries including banking & financial services insurance retail higher education food healthcare and manufacturing.
Essential
Desirable
Qualifications
Nice to have - Cornerstone Certification
Skills
Excellent oral and written communications skills
Excellent customer service and stakeholder management skills
Strong problem solving and decision-making ability
Must be task and detail oriented
Must be self-motivated
Must be able to work independently
Have experience of being a global team player
Requirements
Requirements
Be the go-to expert for HR Systems administration (eDays) and problem resolution
Provide support development & technical guidance to the HR systems teams
Oversee administration and monitoring of the HR systems (Cornerstone Edays SCR Tracker etc.)
Engage in eDays Release Preview business process testing for ongoing HR Systems upgrades
Plan and deliver system upgrades with minimal system disruption
Identify potential areas in need of process and performance improvements
Create plan and implement improvements to HR Systems following full business process (where requested)
Participate and be actively involved in the HR systems change management process
Manage and maintain system access for all users and roles
Manage configuration changes to fields workflows roles/permissions layouts custom objects custom record types reports and dashboards
Oversee help-desk assistance to internal employees across subsidiaries and external affiliates - by troubleshooting and quickly resolving issues with the HR systems and integration elements as they arise and when necessary coordinate with external vendor 3rd line support on issues that cannot be resolved internally
Ensure system compliance with Company policies procedures and protocols for system standards customizations and changes
Fully document and maintain existing and new customizations and workflows
Ensure all documentation is kept updated and relevant knowledge bases reflect the latest changes
Maintain any HR Systems integrations and other business intelligence solutions
Qualifications: Bachelor s Degree preferred (preferably in MIS, IT, or Business) 8-10 years experience preferred Excellent problem solving and analytical skills Experience writing business requirements and functional specs Demonstrated knowledge of SDLC Experience with UI/design specs/wireframes Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access) Knowledge of UML and BPMN Knowledge of activities, tasks, practices and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements Knowledge of formal methodologies for planning and executing application development, enhancement, or support Knowledge of tools and techniques for design, development, and support of Client/Server applications Ability to write business requirements and functional specifications Strong writing and communication skills. Strong customer service orientation (responsive, consultative, collaborative and accurate). Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions. Strategic thinking; Applies organizational acumen to identify and maintain focus on key success factors for the organization. Superior attention to detail. Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities. Ability to work effectively as part of a team.
Employment Type
Full Time
