Quality Assurance Analyst-Westheimer
Quality Assurance Analyst-Westheimer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Conducts case file review of all programs (Choices NCP Choices TANF SNAP TAA WIOA Adult/ DW/Young Adult)
- Manages surveillance of workforce activities and uses statistical sampling audit and observation techniques to evaluate compliance with policies and adherence to contract requirements
- Assists with creating and updating standard operating procedures
- Performs monthly center Personal Identifiable Information checks to monitor compliance with Board/Equus policies
- Provides policy clarification and technical support to center staff
- Helps with financial audits to include support services and worksite agreement contracts
- Writes reviews and/or updates quality improvement plan items
- Organizes and participates in Administrative Quality Committee at a minimum of five per year
- Presents consistent feedback to management regarding areas that need improvement - Recommends corrective action in weekly reports to Project Director
- Follows up on previously implemented corrective action plans
- Maintains client complaint log and ensure clients are responded to within 24 hours of contact
- Establishes corrective action plans promptly
Qualifications :
- Bachelors degree in related field;
- Equivalent combination of acceptable related experience and/or training may be substituted for two years of the education requirement on a year for year basis
- Minimum three years experience in Quality and Project Management as well as conducting quality assurance audits and developing quality improvement action plans
- Knowledge of the principles practices methods and techniques of Quality Management
- Strong communication and analytical skills
- Ability to design and deliver presentations/programs
- Familiarity with Microsoft Word Excel PowerPoint and Access
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
