WNS is hiring for Order to Cash in Cash Application / Collection domain at Sr. Associate level.
Eligibility Criteria:
- Should be okay with NIGHT SHIFTS & rotational shifts
- Immediate Joiners required
- BCOM/BAF/MCOM/MBA candidates can apply
- Relevant experience of 2-4 yrs required in OTC/AR with good communication skills
Job Responsibilities:
- Should be well versed with the Finance & Accounting functional knowledge in OTC
- Understand the overall flow of the F&A business and should be well versed with the entire cycle of domain
- Should be able to communicate with the client and internal stakeholder.
- Conducting Quality checks as per sampling strategy
- Daily Weekly & Monthly reportingTracking and reporting SLAs.
- Maintain customer complaints and perform RCA and initiate Corrective action and Preventive action along with Operation team.
- Providing effective feedback to all processers.
- Working on Bottom performers to bring them up.
- Conduct Team hurdles to update the group on Quality related issues calibration on new updates common errors categories and measures to avoid errors.
- Client calibration on new process and updates.
- Enhancing performance of the team based on SLAs through Quality Control check Action plan and expert analysis.
- Worked in OTC team having Accounts Receivable process knowledgeKnowledge of Cash Applications
- Knowledge of Customer Creations & Knowledge of Invoicing
Qualifications :
Graduate () / BAF/ MCOM
Remote Work :
Yes
Employment Type :
Full-time