Outlet Manager
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Job Description
Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
Analyze and submit month-end reports and identify deviation from business plan goals
Implement and maintain control measures to ensure that food & beverage costs productivity labor costs and operating supply costs for the outlet is in line with budget
Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
Build a good relationship with guests or regular companies .
Handle guests complaints and comments tactfully and efficiently
Handle all administration work pertaining to cashier/bar operation requirement and companys policies
Maintain department communication logbook and updated notice board
Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
Maintain complete knowledge of all food & beverage services contents & preparation methods outlets and hotel services/features
Ensure that health safety and security procedures are in place in the outlet
Attend all briefings meetings and trainings as assigned by management
Perform proper handover and communication to the next shift
Assist other food & beverage outlets with their operations during peak times or when required
Qualifications :
Secondary / High school education
Additional certification(s) in Food & Beverage will be an advantage
Good reading writing and oral proficiency in English language
Minimum 2 years of relevant experience in a similar capacity
Good working knowledge of MS Excel Word & PowerPoint
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
