drjobs Capacity Planning Program Manager, Books Risk Management

Capacity Planning Program Manager, Books Risk Management

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1 Vacancy
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Job Location drjobs

Charleston - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Amazon Books is seeking an experienced Books Risk Management (BRM) Capacity Planning Program Manager who demonstrates exceptional ownership and analytical capabilities. In this strategic position you will lead the development and implementation of robust capacity models while creating and maintaining accurate forecasts for operational drivers and work units. As part of our global organization you will collaborate cross-functionally with operations training product finance and science teams to assess and anticipate how business evolution impacts capacity requirements. The ideal candidate will optimize resource allocation to exceed customer expectations while maintaining cost efficiency.

The successful candidate will be an innovative problem solver with proven analytical skills and the ability to thrive in a fast-paced dynamic environment. You should demonstrate a track record of delivering exceptional customer experiences and stakeholder management. Strong decision-making abilities in ambiguous situations and excellent risk assessment skills are essential. This role is based in Charleston SC.

Key job responsibilities
Key Job Responsibilities:
Drive strategic partnerships with stakeholders to achieve consensus on changes serving as the source of truth for BRM capacity planning
Transform and optimize existing manual processes through automation and innovative solutions to enhance scalability
Develop compelling data-driven presentations and analytics to support decision making
Implement and maintain tracking systems for capacity build-out and utilization metrics
Lead cross-functional initiatives to establish and standardize best practices in capacity planning and management
Create and deliver clear impactful communications and documentation for diverse audiences including senior leadership

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.


Required Experience:

Manager

Employment Type

Full-Time

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