Parent Support Partner/Care Manager Assistant (Union) 25-25

Position: Parent Support Partner/Care Manager Assistant (Union)

Position code: 25-25

Position Location: All Sites

Current Work hours: 40HRS/WK

Compensation Range: $16.48/HR-$19.88/HR; Annual: $34278.40-$41350.40

Position Dates: ASAP

Supervisor: Clinical Supervisor

Date Position Posted: 6/6/2025

Requirements: 6/12/2025

Testing Requirements: Critical Thinking

All internal and external job applicants are required to use UltiPro to apply for this position. Please see the Sanilac County CMH website at and click on Employment.

Job Description

Job Title: Parent Support Partner/Care Manager Assistant

Department: Childrens

Location: Childrens

Supervisor: Clinical Supervisor

Shift: Between 8:30am-7:00 flexible 5 days a weeks with some Saturdays.

Classification: Three (3)

Prepare Date: 12/08/2018

Reviewed By HR: 12/01/2018 12/2/2019 10/15/2020 3/8/2022 10/06/2022

12/27/2022 1/17/2023 7/1/2024

Reviewed By Supervisor: 12/5/2019 3/22/2022 12/27/2022 1/17/2023 12/29/2023 12/13/2024

Revised By: Chief Operating Officer

Revised Date: 12/8/2017 10/06/2022 12/27/2022 1/17/2023 12/29/2023

6/5/2025

Summary

Parent Support Partners are individuals who have a unique background and skill level from their experience in accessing and coordinating services and supports for their children to achieve their personal goals of community membership independence and productivity. Under immediate supervision of the Clinical Supervisor will provide Support modeling guidance and skill-Building to parents of children receiving mental health services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Parent Support Partner

• Teach and role model the value of every individuals recovery experience.
• Assist we serve in articulating personal goals for recovery.
• Assist individuals/families we serve in determining the objectives they need to take in order to reach their recovery goals.
• Attend staff meetings to provide information and training on Parent Mentor Support.
• Assist individuals we serve in building social skills in the community that will enhance skill acquisition.
• Assistotherstaff in identifying program environments that are conducive to recovery; lend their unique insight into mental illness and what makes recovery possible.
• Attend treatment team meetings to promote use of self-directed recovery skills for the individuals we serve.
• Model effective parenting skills building coping techniques and self-help strategies. Attend relevant seminars meetings and in-service trainings whenever offered.
• Provide trainings to other professional staff as well as the community on parent mentoring practices.
• Contribute to the development of the Family Service Plan and Periodic Reviews.
• Participate in termination or transfer process
• Promote parent empowerment
• Enable mobilization of parents existing supports and resources.
• Link with professional supports within the program and agency as needed
• Facilitate individual/family access to other agencies and community resources including providing individuals transportation to relevant appointments
• Assist in facilitating applications for benefits including SSI Medicaid etc.
• Participate in emergency/need-driven meetings when indicated
• Serve as a role model to empower families to make informed choices including need-driven service provision and appropriate school services in cooperation with other team members (ie: Clinician)
• Maintain consistent communication with assigned professional staff (Clinician) to help insure optimum service provision
• Provide assistance to parents in creating age appropriate strategies to implement structure boundaries rules and consequences.
• Model monitor encourage support redirect and give feedback related to parenting
• Performs other duties as assigned.

Care Manager Assistant:

• Records verification for various needed items mailings annual/initial AFC paperwork Medicaid and Social Security benefits issues. Provide follow up for their team and supervisor.
• Verify signature pages and Release of Information forms have been received back for their team.
• Assisting care managers with linking and coordinating tasks Taking care of a variety of details.
• Assist in setting various appointments and calling individuals to follow up on missed appts at CMH.
• Integrated Health efforts-Skill Development for more independence/understanding medical appointments/assisting with necessary follow up care after appointments.
• Assist with residential placements.
• Assist with Lessons for Life (skill building billing).
• Must have good communication with CMs and other professionals regarding concerning issues which arise during visits/assignments.
• Monthly direct contacts
• Assist with HSW paperwork at Supervisor direction.
• Assist with HCBS and NCI projects annually.
• Participate in SIS assessments when appropriate.
• Assist CM Department with details in preparing for CARF Accreditation as requested.
• Liaison between court and DHHS and Clinician/CSM
• Supported employment program coordination.
• Assist CM Department with details in preparing for CARF Accreditation as requested.
• Perform other duties as assigned including tracking health information through Care Connect 360.
• CSMA that work with children must have 24 hours of childrens training a year.

COMPETENCIES FOR PROFESSIONAL STAFF

Sanilac CMH staff are dedicated to providing services to the community to improve lives. When they see a task that needs to be completed they step in to assist or are first in line to help the Agency in promoting recovery discovery and independence. Each staff member works within their strengths and collaborates with their coworkers so that collectively we are a stronger whole. Staff provide positive feedback and suggestions to improve the quality of care in the Agency. They hold their coworkers the individuals they serve and the community in high esteem.

To perform the job successfully an individual should demonstrate the following competencies:

Initiative/Organization/Reasoning:

• Takes initiative and steps in to take on difficult challenges.
• Is a self-starter in attaining job objectives.
• Willing to identify problems and work to resolve them in the early stages.
• Plans and organizes work activities and uses time efficiently.
• Properly organizes and carries out job tasks in a timely manner.
• Know and understands job expectations and is willing to expand job knowledge and skills to be more effective to the Agency and the individuals served.
• Is enthusiastic about the Agencys Mission and is a positive influence for co-workers and individuals served.
• Demonstrates an understanding of and adherence to Agency policies and procedures and is willing to provide suggestions to make policies and procedures more efficient.
• Is willing to think outside of the box while able to make sound decisions and taking actions based on sound reasoning and weighing possible outcomes.

Ethics/Teamwork:

• Consistently treats all people with dignity and respect.
• Demonstrates expected morals and principles.
• Accepts responsibility for actions and follows through on commitments.
• Demonstrates ability and willingness to work cooperatively and effectively as part of a team.
• Willingly acknowledges team members and co-workers value to your work.

Emotional Intelligence:

• Verbal and written communication is constructive effective respectful and clear.
• Willing to take the time to learn about co-workers personality so that working together is more effective.
• Willingness to ask questions listen to others ideas and understand how the impact of your work impacts your co-workers/team.
• Willing/Ability to be cost conscious.
• Staff are expected to learn and understand job functions and carryout tasks in a proficient manner.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS REQUIREMENTS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Parent Support Partner must meet all eligibility requirements for certifications as Parent Support Partner by the Michigan Department of Community Health which includes:

1. Must have/had a child that received/receives community mental health services.
2. Must meet the MDCH application approval process for specialized training and certification requirements.

Care Managers Assistants

• CSMA that work with children must obtain 24 hours of childrens training a year.
• Ability to earn enhanced wages if working within the CMA department and meet the agency CMA testing requirements.

EDUCATION AND/OR EXPERIENCE

High School Diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience. Parent Support Partner must actively pursue certification as a Parent Support Partner as soon as possible and no later than one year after beginning employment.

For anyone working with children they must receive 40 hours of Childrens training per calendar year.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Basic Skills: Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Has the ability to compute rate ratio and percent and to draw and interpret bar graphs.

REASONING ABILITY

Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS

To perform this job successfully an individual should have knowledge of Word Processing software. Typing speed of 45 wpm is recommended.

CERTIFICATES LICENSES REGISTRATIONS

Valid Chauffeurs Licensed.

OTHER SKILLS AND ABILITIES:

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to sit and use hands to finger handle or feel. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance; stoop kneel crouch or crawl; talk or hear; and taste or smell use hands to finger handle or feel objects tools or controls. The employee must be able to lift no less than 50 pounds as needed. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee frequently works near machinery or in vehicles is occasionally exposed to wet and/or humid conditions and outside weather conditions. The employee frequently works in areas where universal precautions and confrontation avoidance techniques are required and is occasionally exposed to risk from body fluids or client actions. The noise level in the work environment is quiet to moderate.

The work environment will include the program site agency activities and vehicles and the community at large. Year round driving with or without consumers in the vehicle may be required.

Sanilac County CMH embraces an employment environment that promotes recovery and discovery a person-centered approach to treatment/services and cultural competence. An employee in this or any position is expected to support the employment environment. This includes having lived experience with behavioral health issues.

Welcome to Sanilac County Community Mental Health

AFSCME Employees

In your orientation you will find several benefits. You may want to take a moment to review the benefits listed below and costs associated with each of them. You must work over 30 hours per week to be eligible for medical and caf benefits. Paid time off accruals are based on hours worked.

Benefit

Plan

Eligibility

Contributions per Month

Medical Insurance

POS $1000/$2000- 20%

BCN POS

Annual Deductibles-

In Network-

Individual-$1000/Family- $2000

First of month following hire date.

$123.27 - Single

$256.79- Two Person

$338.27 - Family

Medical Insurance

BCN HMO $2000/$4000

BCN HMO HDHP

H.S.A. Eligible Plan

Annual Deductibles-

Single-$2000/Family- $4000

First of month following hire date.

$57.03- Single

$118.35 - Two Person

$157.45 -Family

Medical/Rx Alternate

HMO HSA $3300/$6600

*Exchange State Bank-H.S.A Host

BCN HMO HDHP

H.S.A. Eligible Plan

Annual Deductibles-

In Network-

Single-$3300/Family-$6600

First of month following hire date.

$0.00 - Single

$0.00 - Two Person

$0.00 - Family

Annuity/Decline Medical Plans

Nationwide 457b

Eligible if waived all medical plans

$233/Month (less Social Security & Medicare taxes)

Dental Insurance

BCBSM

Annual Max-$1500 per member

Orthodontics-$1500-lifetime

First of month following hire date.

$42.22- Single

$84.45 - Two Person

$147.78 Family

Vision Insurance

Nation Vision Administrators

-NVA

First of month following hire date.

$10.54-Single

$18.94-Employee Spouse

$16.84-Employee Child(ren)

$27.38-Family

AFLAC

Multiple plans available for review for employee only and for family members

First of month following hire date.

Costs vary depending on plans purchased.

Deferred Compensation

Nationwide-457B

*same account as your retirement contributions.

Prior to the first of each month.

Set up your own account or $233 (pretax) from medical opt out option

Life Insurance

RELIANCE- $40000 Policy Automatically if Union member.

*Can purchase additional Personal and Dependent/Spouse coverage.

First of month following 1^st full month of employment.

Employee Only - $0.00

*Additional Personal and

Dependents/ Spouse coverage charges will vary.

Retirement

Nationwide 401(a)-

If hired on or after 9/1/2019 the Authority shall contribute an amount equal to three percent (3%) of the employees base wage.

Pension-

For Employees hired prior to 09/01/2019 the pension formula will be a two percent (2%) multiplier and the Employer will continue to provide contributions as actuarially determined to insure the financial soundness of the fund.

Vested in the Authoritys contributions once thirty-six (36) months of service are completed with the Authority.

Vested in the Authoritys contributions once eight years of service are completed.

The Authority shall contribute fifty cents ($0.50) to the 401(a) Plan for each dollar ($1.00) an Employee contributes to his or her 457B Plan up to the first four percent (4%) of the employees base wage.

The Authority shall not contribute more than five percent (5%) of the employees base wage for its total contributions under this section.

Long Term Disability

RELIANCE 90-day disability waiting period & receive 66 2/3% of your income

First of month following 1^st full month of employment.

No cost to employee

PTO

Upon commencement of Employment - 25 days

After completion of Three Years of Employment 30 days

After completion of Nine Years of Employment 35 days

After completion of Twelve Years of Employment 40 days

Accrued bi-weekly at the close of the pay period based on hours worked. 40 hours worked receives full accruals.

If time is used before 3 months and employee leaves they must repay used portion.

See Union Contract.

Holiday Days

14 days per year

Paid upon 1^st day with Agency.

If part time then you receive pay for regularly scheduled days/hours only.

Union

Local 1518

Must be employed for three months to reach Just Cause Status.

Monthly Union Dues

- $47.90(F/T- above20 hrs./wk.)

- $35.80 (P/T 12 hrs./wk. or more not to exceed 20 hrs.)

- $22.40 (Lower P/T- 12hrs. or less/wk.)

Tuition Reimbursement

May be reimbursed up to $5250 annually. *Requires approval and funding availability limited spaces approved each year / contingent upon funding & Agency need.

-

*Note if you do not need medical insurance $233.00 per month (less Social Security & Medicare Taxes) will be deposited into an annuity account. You will need to set up the annuity account through Nationwide Retirement.

For time off it is calculated upon the number of hours worked to reach the maximum benefit you must work 40 hours per week.

Required Experience:

Manager