Field Service Engineer - Catalonia (60493)
Field Service Engineer - Catalonia (60493)
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Job Description
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions offering a full range of reliable and innovative inkjet thermal transfer laser print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety regulatory and retailer compliance better product recalls and improved manufacturing processes.
As Field Service Engineeryou will be a part of our technical service team in your assigned area in Spain providing technical support to our local customers. You will have an opportunity todevelop your professional career in a highly professional environment with innovative equipment.
What you will do:
- Perform pre-installations Installations and maintenance activity.
- Perform training both internally and externally where needed.
- Complete service reports accurately noting time confirmation spare part usage tasks performed service product fault/solution codes installed base data maintenance (serial number ink counter value functional location) reverse flow billing block code billing request confirmation.
- Actively promote and sell M-I service products to our customers improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction.
- Work in partnership with the Sales teams to assist with sales revenue targets and revenue growth. Build strong relationship with the Sales department.
- Travel to customers site within your assigned area along with occasional travel nationally to attend training events and meetings.
What you need to have:
Essential
- At least 2-3 years experience as Field Service Engineer or as Technical Service Engineer.
- Ability to technically assess situations and issues and proactively advise on solutions.
- Ability to follow procedures and plan time effectively.
- Ability to manage multiple tasks.
- Excellent communication skills.
- High level of Spanish and Intermediate level English.
Desirable
- Certification relating to Mechanical Electrical/Electronics Networking Vision cameras or software capabilities.
- Expert knowledge of technical products ideally like Markem-Imaje s product range.
What we offer:
- Bonus scheme
- Health & Life Insurance
- Meal allowance
- Flex Salary
- Company car
- Employee Assistance Program
- Fringe benefits (Christmas birth/adoption)
- Recruitment Referral bonus
- Growth Opportunities within an international environment
Youll only be the right candidate if you are aligned to our values and culture:
- Collaborative entrepreneurial spirit.
- Winning through customers.
- High ethical standards openness and trust.
- Expectations for results.
- Respect and value people.
If you believe you match our values and have the experience were looking for then apply! We cant wait to hear fromyou.
#LI-DNI#SWE
Work Arrangement :Remote
All qualified applicants will receive consideration for employment without discrimination on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law.
Job Function : Customer Service; Engineering
Employment Type
Full Time
