Membership Associate
Membership Associate
Posted on :
10-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-06-2025
Job Description
Membership Associate
Part-Time
Position Summary:
George Washingtons Mount Vernon is seeking enthusiastic and service-oriented individuals for the role of Membership Associate. Reporting to the Membership Manager the Membership Associates are frontline ambassadors of Mount Vernons membership program. They are responsible for promoting onsite membership sales and renewals at various key locations across the estate including the Ford Orientation Center the exit of the exhibition gallery shops and restaurants. Additionally they provide concierge-level service to members and help represent the membership program during special evening events.
George Washingtons Mount Vernon is seeking enthusiastic and service-oriented individuals for the role of Membership Associate. Reporting to the Membership Manager the Membership Associates are frontline ambassadors of Mount Vernons membership program. They are responsible for promoting onsite membership sales and renewals at various key locations across the estate including the Ford Orientation Center the exit of the exhibition gallery shops and restaurants. Additionally they provide concierge-level service to members and help represent the membership program during special evening events.
This part-time position is ideal for individuals who are passionate about history visitor experience nonprofit engagement and who have strong interpersonal and sales skills.
Compensation:
starting at $16.00/hour
Expected Hours:
up to 28 hours per week including some weekends evenings and holidays
Key Responsibilities:
- Promote and facilitate onsite membership sales and renewals at designated locations including the Ford Orientation Center the exit of the exhibition galleries shops and restaurants.
- Engage with guests in a friendly knowledgeable and persuasive manner to encourage membership enrollment.
- Provide concierge-level service to current members offering personalized assistance information and access support.
- Work collaboratively with other departments across the estate to encourage and facilitate membership sales.
- Represent the membership program during evening events by greeting guests and promoting on-the-spot membership enrollment or upgrades for current members.
- Represent Mount Vernon at neighborhood or regional events to promote the benefits of being a Mount Vernon member.
- Maintain a deep understanding of membership benefits upcoming events and Mount Vernons mission to effectively communicate value to prospective and current members.
- Track and report membership sales activity and member feedback to the Membership Manager.
- Ensure the proper setup and organization of membership stations and materials.
- Assist with the coordination of onsite member experiences as needed.
Qualifications:
- Bachelors degree in Marketing Nonprofit Management Communications or a related field preferred.
- Prior experience in customer service sales or visitor services ideally in a museum historic site or nonprofit environment.
- Friendly outgoing personality with strong interpersonal and communication skills.
- Sales-minded with the ability to meet performance goals in a visitor-focused environment.
- Ability to work a flexible schedule on-site including weekends holidays and evening events.
- Reliable punctual and able to work both independently and as part of a team. Ability and willingness to work collaboratively across departments.
- Genuine interest in American history and the mission of George Washingtons Mount Vernon.
Work Environment & Requirements:
- Position requires standing for extended periods and working both indoors and outdoors in various weather conditions.
- This is an exclusively on-site position.
- Must be able to lift up to 20 lbs for event setup or supply restocking.
Benefits:
- 403(b) Retirement plan with employer matching
- Employee recognition at 5 years of service
- Monthly employee events
- Employee referral program
- Flexible work schedule
- On-site Library
- Discount on Public Event Tickets
- Discount in the Mount Vernon Shops
- Discount at the Mount Vernon Inn and Food Court Pavilion
- Free Parking
The Mount Vernon Ladies Association is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer we are committed to building and retaining a team that represents a variety of skills experiences and perspectives. All employment decisions are based on business needs job requirements performance and qualifications without regard to race religion or belief national or ethnic origin gender/sex (including pregnancy) age physical mental or sensory disability sexual orientation gender identity and/or expression marital or domestic partnership status veteran and military status family or parental status or any other status protected under federal state or local law. The Mount Vernon Ladies Association will not tolerate discrimination or harassment based on any of these characteristics.
Required Experience:
IC
Employment Type
Hourly
Key Skills
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