Technical Service Engineer
Technical Service Engineer
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Job Description
Job Description:
Join our Team
Join our team at Terex Louisville and embark on an exciting opportunity as we seek a skilled and dedicated Technical Service Engineer to contribute to the Terex Washing Systems brand.
At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. Were dedicated to driving quality innovation embracing diversity and creating an environment where everyone feels valued and respected. Were committed to excellence in everything we do and were seeking talented individuals who share our passion and values to join our team.
As a Technical Service Engineer at Terex youll play a pivotal role in working closely with the TWS Sales and Engineering teamsyou will be responsible for providing a first class service to our dealers and customers in North America including onsite technical assistance sales applications commissioning and training on our products.
Responsibilities:
- Working as part of a dedicated team delivering first class service to dealers and customers
- Provide technical support to the North American TWS Dealer Network
- Assisting the sales team with technical sales including application validation in conjunction with the TWS Applications team
- Researching and responding to customer inquiries on parts & warranty
- Assist dealers and customers with installation and commissioning of TWS products
- Provide detailed application and technical training to dealers and customers
- Cooperate with product group engineers and quality team to ensure products are manufactured and delivered to the highest quality standards
- To investigate and resolve customer problems in a timely manner
- Travelling throughout North America to locations of dealers and customers
- Carrying out maintenance and servicing on Terex Washing Systems machinery where necessary
Basic Qualifications
- HS Diploma or GED
- 1-3 years of service experience on industrial heavy equipment.
- Read machine assembly drawings and schematics.
- Travel Required 50-75%
- Must have clean driving record valid drivers license and ability to obtain a US passport
- Working knowledge of Microsoft Suite products.
Preferred Qualifications
- Associates/Technical degree.
- Experience in Aggregates industry; preferable washing systems
- Solid mechanical aptitude with working knowledge of electrical and hydraulic systems and the ability to read and understand schematics and engineering drawings.
- Excellent written and verbal communication skills required both in-person and over the phone.
- Ability and willingness to make decisions with purpose and a strong sense of urgency to resolve equipment failures promptly.
- Ability to work independently and use available resources to complete tasks with minimal supervision.
- Must interact well with others in a diverse environment and be a team player.
- Must be dependable and punctual.
- Training experience conducting training seminars and hands-on demonstrations.
Position base is based out of Louisville KY but candidate may reside elsewhere in the US.
Why Join Us
We are a global company and our culture is defined byour Values Integrity Respect Improvement Servant Leadership Courage and Citizenship. Check out this video! The Terex purpose
Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
Our top priority is creating an inclusive environment where every team member feels safe supported and valued.
We make a positive impact by providing innovative solutions engaging our people and operating in a sustainable way.
We are committed to helping team members reach their full potential.
Through innovation and collaboration our vision remains forward-looking and we aim to be a catalyst for change inspiring others tobuild a better world for generations.
We offer competitive salaries Team Member bonus hybrid working private healthcare paid holidays 401k life insurance LinkedIn Learning and tuition reimbursement.
For more information on why Terex is a great place to work click on the link! Careers Terex Corporate
This above description is non-exhaustive and there may be additional duties in accordance with the role.
If you are interested in an open position but feel you may not meet all the listed qualifications we still encourage you to apply.
How to Apply
To apply for this role and view all available positions within Terex please visit our careers page:
Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community.
If you are interested in an open position but feel you may not meet all the listed qualifications we still encourage you to apply.
About Terex:
Terex Corporation is a global industrial equipment manufacturer of materials processing machinery waste and recycling solutions mobile elevating work platforms (MEWPs) and equipment for the electric utility industry. We design build and support products used in maintenance manufacturing energy minerals and materials management construction waste and recycling and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization and offer complementary digital solutions designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance products that support renewable energy and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America Europe and Asia Pacific and sold worldwide.
Additional Information:
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting engaging developing and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values Integrity Respect Improvement Servant Leadership Courage and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive supportive non-discriminatory and safe workplace for all team members. To that end we are committed to actively foster a culture where every team member feels valued listened to and appreciated. We are committed to being fair and impartial in our an Equal Opportunity Employer employment decisions are made without regard to race color religion national origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability including disabled veterans you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at.
The Company offers competitive salaries advancement opportunities and a full range of benefits including paid vacation 401(k) medical dental and vision.
Employment Type
Full-Time
