Splish Splash Cabana Server
Splish Splash Cabana Server
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Salary Not Disclosed
1 Vacancy
Job Description
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain caveand chose to share it with the world. Today Herschend is the largest family-held themed attractions company with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something uniqueall are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating. Our passionate hosts make this purpose possible through everyday acts of love and servicewhat we call Heartspitalitythe intersection of heart and hospitality.
As an equal-opportunity employer we strive to provide environments where every host guest and partner feel welcome valued and loved. We firmly believe that words and actions matter which is why all individuals are to be treated equally and with respect.
Cabana Servers are responsible for waiting on private cabana customers while providing excellent customer service and courteous friendly guest interactions. The ideal candidate for this role will possess a customer service focused attitude and a commitment to ensuring the highest standard of service to provide a positive guest experience.We are currently looking for a:
Splish Splash Cabana Server
Roles & Responsibilities:
Greet guests in a friendly and professional manner and escort them to their cabana
Protect establishment and patrons by strictly adhering to company policy as well as all state/local Health Department regulations sanitation safety and alcohol beverage control policies
Maintain professional appearance and adhere to uniform standards
Be pleasant and conversant with guests and provide general park knowledge as needed
Present menus to guests and promote specials and/or specialty house drinks
Check guest identification to ensure that they meet the minimum age requirement for consumption of alcoholic beverages
Accurately take food and drink orders for cabana guests and/or explain how to mobile order
Serve cabana guests in a timely friendly and courteous manner
Periodically check on guests to ensure all needs and expectations are being met
Continuously monitor guests for potential intoxication and determine when alcohol service should cease
Assist bartenders with drink preparation when needed
Adhere to all bar related safety training protocols
Utilize Point of Sale (POS) and registers to accurately run tabs prepare checks and successfully record all financial transactions
Sanitize and clean cabana areas tables and surrounding bar areas to ensure cabanas remain presentable to guests
Execute nightly closing procedures including the cleaning of cabanas tables chairs refrigerators and surrounding areas
Promptly escalate any maintenance issues safety hazards or emergencies to the proper authorities
All other duties assigned by leadership
Pay Rate: $17 / hr.
Education and Experience:
There are no minimum educational requirements for this position
Previous server experience a plus but not required
Previous experience with alcoholic beverage serving and associated regulations would be helpful
Must be Bartender/Server Certified (TIPS RAMP I-PACT or similar) or become so within 30 days of hire when required by state and local guidelines.
Must become Food Handler Safety Certified (ServSafe or similar) or become so within 30 days of hire when required by state and local guidelines.
Language: Ability to read write and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
Must be at least 18 years of age to comply with NY Child Labor Laws
Ability to work flexible schedule including evenings weekends and holidays open to close
Must have reliable transportation to and from your scheduled shift
Ability to comply with all uniform policies
Ability to refrain from on-the-job consumption of alcohol
Must possess safety-oriented mindset and understand the importance of complying with all state and local beverage preparation and serving regulations
Must possess exceptional customer service skills with an ability to resolve questions problems issues and concerns in a positive and professional manner
Ability to positively engage with guests to promote sales and customer satisfaction
Previous experience with Point of Sale (POS) technology and PCI compliance a plus
Ability to follow direction multi-task and work as part of a team as well as independently
Physical Requirements:
Ability to stand walk and remain on feet for majority of the workday
Ability to frequently stoop twist kneel bend squat or reach above shoulders
Ability to remain sedentary for periods of time while using a computer or POS
Ability to withstand heat and humidity from food preparation equipment
Ability to carry push pull lift and hold objects weighing 40 pounds or more
Ability to consistently use hands to grasp control move objects/tools
Ability to use step stools as needed
Working Conditions:
This role will be predominantly based within the outdoor cabana areas with some exposure to both indoor and outdoor environments
Frequent exposure to the variable outside temperatures including high heat cold direct sun humidity dust rain and other weather conditions
Subject to constant repetitive motion high noise levels flashing lights and heavily populated environments
Subject to frequent handling of cleaning chemicals and detergents
Subject to frequent interruptions and requests that may require reprioritization of activities
Team member benefits:
Working at Splish Splash is about making people happy! Its about being independent and having fun making new friends and earning extra money while doing so. As a Splish Splash employee you can be the smiling face that makes a great first impression for incoming guests a cook that serves up tasty treats and culinary delights a lifeguard who soaks up the sun while keeping guests safe or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
Flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Splish Splash and all Palace Entertainment parks on your days off
Invitations to exclusive company-sponsored employee events throughout the season
Weve got great jobs for people just starting out in the workforce looking for a second job or staying active after retirement. If you want a fun flexible job with an innovative company look no further than Splish Splash. Apply today!
Do not miss the chance to spark your career now!
Employment Type
Hourly
