Burglar/Intrusion Alarm Technician

Job Title: Burglar/Intrusion Alarm Technician
Salary: $74000.00 - $104000.00 per year

Job Summary

We are seeking aprofessional dependable Burglar/Intrusion Alarm Technicianto install service and maintain commercial and residential intrusion alarm systems. Candidates must have hands-on experience withBosch Intrusion Alarm Systemsand familiarity with other major brands such asHoneywellandDSC PowerSeries Neo. While licensing is not required any certifications or specialized training in these systems will be considered a strong plus. The ideal technician is a self-starter capable of working efficiently in a fast-paced environment while providing excellent customer service.

Key Systems/Scopes of Work

You will be responsible for installing programming troubleshooting and repairing:

• Bosch Intrusion Alarm Systems(preferred primary experience)
• Honeywellburglar/intrusion systems
• DSC PowerSeries Neosystems
• Other compatible or related alarm panels and peripheral devices

Job Duties/Responsibilities

1. Installation & Configuration

   • Install new intrusion alarm systems wiring sensors keypads and communication modules according to best practices and manufacturer guidelines.
   • Program alarm panels (Bosch Honeywell DSC etc.) based on customer-specific requirements.

2. Testing & Maintenance

   • Perform routine inspections and tests to ensure all systems function properly.
   • Diagnose and resolve system malfunctions or false alarms; escalate complex repairs to the Service Department if necessary.

3. Compliance & Documentation

   • Maintain clear accurate records of installations inspections and repairs.
   • Adhere to local codes and industry standards to ensure systems are up to date and compliant.

4. Communication & Customer Service

   • Coordinate with local law enforcement or monitoring centers to prevent false dispatches during system testing.
   • Provide timely professional updates to customers regarding system status necessary repairs and service recommendations.
   • Collaborate with Area Coordinators and office staff to schedule or reschedule inspections installations and service calls.

5. Travel & Scheduling

   • This position requires frequent travel within your designated territory.
   • Use tools like Google Maps to plan daily routes and respond quickly to customer calls.

6. Additional Duties

   • Assist in emergencies or priority service calls as they arise.
   • Follow company safety policies and procedures.
   • Perform other related tasks as needed.

Job Qualifications & Requirements

• Education:
  • High school diploma or equivalent required.
  • Technical training or 1-2 years of post-high school education in electronics/low-voltage systems is a plus.
• Certifications:
  • Certifications or formal training in Bosch Honeywell DSC or similar alarm systems is highly desirable but not mandatory.
• Experience:
  • Previous hands-on experience withBosch Intrusion Alarm Systemsstrongly preferred.
  • Familiarity with Honeywell DSC PowerSeries Neo and other alarm brands is also valuable.
  • Construction electrical or low-voltage background beneficial.
• Technical Skills:
  • Able to use electronic devices (e.g. tablets smartphones) for documentation.
  • Comfortable referencing local codes and manufacturer guidelines.
• Communication:
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills for interacting with clients and team members.
• Physical Requirements:
  • Ability to lift up to 50 lbs.
  • Comfortable climbing ladders up to 8 ft.
  • Capable of standing kneeling or crouching for extended periods.
• Schedule:
  • Must be able to workMonday Friday 8:00 a.m. 5:00 p.m. with flexibility for occasional overtime or emergencies.
• Drivers License:
  • A valid drivers license is required to travel within your territory.

How to Apply

Please include yourresume references and contact informationwith your application. We look forward to reviewing your qualifications and discussing how you can become an essential member of our team!